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R “Ray” Wang (pronounced WAHNG) is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc. He’s the author of the popular business strategy and technology blog “A Software Insider’s Point of View”. Wang has held executive roles in product, marketing, strategy, and consulting at institutions such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital. His best selling book, Disrupting Digital Business, published by Harvard Business Review Press provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000. Wang is a prominent dynamic keynote speaker, research analyst, and industry commentator working with clients to transform their business models using exponential technologies. He’s spoken around the world at almost every tech related conference including keynotes for tens of thousands of people and intimate executive settings such as Davos. Ray’s clients include a majority of the Fortune 500 and Global 200. Ray is well quoted in media outlets such as the Wall Street Journal, FoxBusiness, CNBC, Bloomberg, CNN, CGTN, Tech Crunch, Business Week, and Fortune. He has thrice won the prestigious Institute of Industry Analyst Relations (IIAR) Analyst of the Year Award and has repeatedly been in the #1 slot in the AR Power 100 list for over 10 years. Ray resides in Silicon Valley when not traveling 500,000 miles a year in the air.

2 responses to “News Analysis: Oracle Buys RightNow For $1.43B”

  1. Moxie’s Special Conversion Program—In this Holiday Season, Give Your Customers the Gift of a Better Customer Service | Moxie Software Blog

    […] Forrester’s Kate Leggett noted in a blog post that issues around service agreement are likely to arise when companies involved in M&A activity have disparate approaches to product vision, sales strategy, and especially corporate culture. Esteban Kolsky, ThinkJar, emphasized in an analysis that the recent M&A activity signals a very healthy customer service market as vendors seek accelerated growth, and Ray Wang, Constellation Research, cautioned customers impacted by M&A deals to request additional guarantees for service level commitments. […]

  2. Moxie Software Special Conversion Program - Six Months Free OfferEnterprise Social Software, Email Management, Chat, & Knowledgebase

    […] Forrester’s Kate Leggett noted in a blog post that issues around service agreement are likely to arise when companies involved in M&A activity have disparate approaches to product vision, sales strategy, and especially corporate culture. Esteban Kolsky, ThinkJar, emphasized in an analysis that the recent M&A activity signals a very healthy customer service market as vendors seek accelerated growth, and Ray Wang, Constellation Research, cautioned customers impacted by M&A deals to request additional guarantees for service level commitments. […]