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Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.

One response to “CRM Watchlist 2012 Winners 1B – The Big Guns Again”

  1. CRM Watchlist 2012 Winners – Social Makes Mainstream Moves

    […] CRM Watchlist 2012 Part 1B – The Big Guns Again […]