LinkedIn Twitter
Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.

3 responses to “CRM Watchlist 2012 Winners – Customer Service Strikes Again”

  1. Enterprise Irregulars | Gabriel Marketing Group

    […] – “CRM Watchlist 2012 Winners – Customer Service Strikes Again” This entry was posted in Client Coverage. Bookmark the permalink. ← Silicon Prairie News […]

  2. CRM Watchlist 2012 Winners – Customer Service Strikes Again | Knowledge Management

    […] CRM Watchlist 2012 Winners – Customer Service Strikes Again All traditional tools are also available for knowledge management , case management and all you would see in a contact center, if that’s the way you roll them intelligently with other applications be integrated, because one aspect I would take her … Read more on Enterprise Irregulars […]

  3. Lesley Franzen

    I appreciate you sharing this article.Thanks Again. Really Great.