Zach Nelson, CEO of NetSuite, in his keynote this morning at SuiteWorld welcomed SAP as a customer. SuccessFactors is a NetSuite customer, ergo with the SAP acquisition, he is right.
Meanwhile, 2444 miles away (actually 2521 on my Virgin America flight last night), at SapphireNow in Orlando, SAP was saying “Wasting no time, SuccessFactors implemented several key SAP Cloud solutions internally in only six weeks.”
So, in a press conference after the keynote I humorously asked Zach to send me an image of the wire transfer of the renewal payment of almost $ 1 million SuccessFactors made earlier this year.
To their credit, NetSuite did not share with me that proprietary record.
They did show a customer the transaction detail, and he confirmed that to a few of us analysts and bloggers. Additionally, NetSuite says there were 2.3 million page views from SAP locations in a month and the number is trending up.
Of course, SuccessFactors could have paid the renewal and is still migrating away from NetSuite. That would only confirm that shelfware, a common problem in companies which run SAP (sorry which SAP runs), is seeping over to SaaS world.