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Well-known expert on why IT projects fail, CEO of Asuret, a Brookline, MA consultancy that uses specialized tools to measure and detect potential vulnerabilities in projects, programs, and initiatives. Also a popular and prolific blogger, writing the IT Project Failures blog for ZDNet.

One response to “Hollow words: United Airline’s CEO talks up ‘silver lining’ of failure”

  1. Chris Shaul

    Well put Michael.

    It is not just that the conditions must exist, these three tenets must exist as part of the culture, especially the culture of the executives and the management (both IT and PMO). implementing the merger of the disparate systems.

    I would not want to be a PM on this project.