Chief Strategy Officer at 7Summits, Inc., Dion focuses on the topics of strategic online communities, workforce collaboration, digital transformation, Social Business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, InformationWeek, ebizQ. He is a judge for the famed CIO 100 Awards each year and works with the leadership teams of Fortune 500 and Global 2000 firms to drive successful digital change. He co-authored Web 2.0 Architectures for O'Reilly as well as the best-selling Social Business By Design (Spring, 2012) from Wiley.
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One response to “The Operations of a Social Business”

  1. Ajram

    Great article , I read an informative whitepaper on social CRM ‘Utilizing social CRM to enhance your business relationships’ It offers very good information on how businesses can benefit from a comprehensive social CRM solution , readers will find it interesting @