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Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.

2 responses to “CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 1”

  1. CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 2 : Enterprise Irregulars

    […] Since I said a lot of what I wanted about the social platforms last Thursday, I won’t repeat it here; but there are a couple more things to chat about. […]

  2. CRM Watchlist 2013 Winners: Consulting and Systems Integrators hook up: Part 2 : Enterprise Irregulars

    […] CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 1 […]