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Independent analyst and systems architect specializing in business process management and Enterprise 2.0. Previously founded two successful product and service companies focusing on content management, BPM and e-commerce. Featured conference speaker on BPM and its impact on business, and writes the Column 2 blog on BPM and Enterprise 2.0. All posts are © Sandy Kemsley.

One response to “Activiti Update 2013: New Functionality And New Partners”

  1. Scott Francis (@sfrancisatx)

    Sandy –

    Thanks for covering the Activiti update, and BP3′s part within it! Like you, I’m encouraged by the direction and progress that the Activiti BPM folks have made over the last 6 months, and I think BP3 is well-positioned to help. I thought I’d give you a few updates on BP3 and Activiti –

    1. Right, we see open-source vs. commercial as largely a cultural choice within our customer base – so far we haven’t observed any channel conflict at all, but obviously that is something we’ll treat with care. We’ll continue to be a great IBM BPM champion and advocate and partner – and we also aspire to be a great Activiti BPM partner

    2. BP3 has had customers on other products – at the time we talked we didn’t have any active projects on other products (We’ve done some work with customers who use Oracle, Bonitasoft, and Appian in the past).

    3. Since we talked, we now have established our first Activiti customer relationship.

    4. You’re right, we’re not reassigning our Lombardi/IBM BPM consultants -they have their hands full with work already! However, we have the scale and financial wherewithal to hire for Activiti BPM. We’ve already made our first new hire in that area and we’re reassigning one of our technical consultants to it as well.

    5. re: support: we are, in fact, providing both development support and production support. Our first customer is a development support customer, but we have a few requests in for production support as well, which we’re working on putting on paper.

    It turns out, our investment in building our BP Labs subscription offerings for IBM BPM customers translates well to helping with product (and production) support for Activiti. We’re already staffed in more than one geography and have many of the right skills on that team to cover our needs. We have a couple folks on our team that worked in Lombardi’s support organization, and we understand how to run a support operation – we’ve been thoughtful about our approach to subscription and support services (and after all, Lance and I helped get such services kickstarted at Lombardi as well, so we have some opinions on how it should work).

    6. We’re looking at how to contribute a good mobile / UI framework to Activiti, based on what we’ve learned building Brazos for IBM BPM. Fun stuff to figure out.

    We have a lot of work to do to prove ourselves in the Activiti BPM community, but I hope that Activiti customers will give us a chance, given our prior investment and reputation within the IBM BPM and Lombardi communities. It is precisely this reputation and mutual respect that led us to work with Activiti BPM folks and Alfresco in the first place! Early signs are really positive –

    I should also mention- we have experience on our team with Activiti in a high volume environment – that expertise has been invaluable so far, and having access to it is going to really help us kickstart our efforts.