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Partner, Storm Ventures. Previously VP of product management & strategy at salesforce.com across applications and platform. Previously founded and led Oracle SaaS Platform, and held engineering and product management roles in SOA and Identity Management. Anshu has a B. Tech. (Honors) and M.S. in Computer Science from Indian Institute of Technology at Kharagpur and University of North Carolina at Chapel Hill respectively. Read his blog here.

6 responses to “Salesforce Startup Lesson #1: How are products built by Oracle, SAP or Salesforce different?”

  1. Anthony Lye

    you have CRM OD that was not an Oracle product, you should have selected EBS or Fusion to make your point, which I agree with.

    CRM OD has a similar UI to salesforce for SFA and service, come on man be fair 🙂

  2. Anshu Sharma (@anshublog)

    @Anthony – Fair point. I was not specifically calling out CRM – just picked some random screenshots from each of the three companies. I am sure you built a great UI given your DNA and that’s frankly the point. The product reflects your thinking. Funny you say Oracle CRM On Demand was “not” an Oracle product. 🙂

  3. Salesforce Startup Lesson #1: How are products built by Oracle, SAP or ... - Enterprise Irregulars ← SAPfreelances.com

    […] Enterprise Irregulars […]

  4. A D Splice

    I agree that you’ll get the usability you design for. However, to argue “The above thinking preferred modalities differentiate these companies. In my view, this also provides a clue to what kind of products they will likely succeed or fail at.” is open to challenge. This claim is neither a reflection of the complexities of enterprise methodology where a killer UX needs to take into account business process and such matters as scalability, integration, performance, and so on – so will span combinations of stakeholder influence – and nor does it reflect what we can read elsewhere on the web about one of your references, for example here: http://www.cruxialcio.com/digital-products-flunking-user-test-2629. Is your thinking current or relevant to the enterprise UX of today?

  5. Jerome

    Disclaimer: Successfactors employee.
    A bit biased in the random picking of screenshots…R/3 goes back 10y ago in your SAP’s example. There was a change in UX paradigm over the last 12 months too (fiori) and a new PaaS made available to start-up and global ecosystem. And it provides effective dating, unlike Salesforce.com 🙂

  6. Anshu Sharma (@anshublog)

    Jerome, I am happy to use more modern shots. As you can tell though, I was explicitly trying to explain my POV on how these companies differ in their thinking. And these were the screenshots I found to illustrate my POV. Do you agree or disagree with the viewpoint I expressed about the fact that various companies have a bias to UX, process, database or whatever language/metaphor they think in?

    (I do see how it comes across – if I had more time I would find pretty screenshots of all 3 companies to illustrate my point.)