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Founder and Chief Executive Officer of HfS Research, the leading global research analyst organization covering global sourcing strategies. Acclaimed Industry Analyst and Consultant who scribes the leading blog for the services industry "Horses for Sources".  Previously worked  at AMR Research (Gartner Inc),  Deloitte Consulting’s BPO Advisory Services, the  Everest Group and  IDC .  In 2010, Phil was named “IIAR Analyst of the Year” by the Institute of Industry Analyst Relations (IIAR). This is the most coveted global award for industry analysts in technology and services.

One response to “2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t”

  1. 2014 shared services and outsourcing outlook Pa...

    […] Enterprise Irregulars 2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t Enterprise Irregulars If I had a dollar for every person who enlightened me with the news that Global Business Services (GBS) is BS, I could…  […]