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VP and Principal Analyst at Constellation Research. Dion focuses on the topics of digital engagement, customer experience, enterprise collaboration, digital workplace, digital transformation, social business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, Constellation Research, ebizQ.

One response to “Enterprise 2.0: The 2009 year in review”

  1. Atle Iversen

    Nice summary !

    Based on this, I would say that Enterprise 2.0 has matured from Alpha to Beta stage (to use a software metaphor), but I wouldn’t stress implementing Enterprise 2.0 in 2010 (but rather wait until it has matured more).

    But 2010 will be interesting….