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R “Ray” Wang (pronounced WAHNG) is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc. He’s the author of the popular business strategy and technology blog “A Software Insider’s Point of View”. Wang has held executive roles in product, marketing, strategy, and consulting at institutions such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital. His best selling book, Disrupting Digital Business, published by Harvard Business Review Press provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000. Wang is a prominent dynamic keynote speaker, research analyst, and industry commentator working with clients to transform their business models using exponential technologies. He’s spoken around the world at almost every tech related conference including keynotes for tens of thousands of people and intimate executive settings such as Davos. Ray’s clients include a majority of the Fortune 500 and Global 200. Ray is well quoted in media outlets such as the Wall Street Journal, FoxBusiness, CNBC, Bloomberg, CNN, CGTN, Tech Crunch, Business Week, and Fortune. He has thrice won the prestigious Institute of Industry Analyst Relations (IIAR) Analyst of the Year Award and has repeatedly been in the #1 slot in the AR Power 100 list for over 10 years. Ray resides in Silicon Valley when not traveling 500,000 miles a year in the air.

2 responses to “News Analysis: Understanding The Microsoft and Salesforce Partnership From The Customers POV”

  1. The Data Cleansing Group

    Hi Ray
    We run a lot of CRM data cleansing projects for SalesForce customers, and have set up a couple of instances too. Without a doubt, SF is incredible software. It is truly functional and the platform allows for significant customisation and purpose built apps, to do even more.

    On the negative side, it is expensive, especially when you move up to the professional / enterprise type subscriptions.

    Microsoft has been very successful in managing and maintaining their monopolist/oligopolistic hold of the market place. As such new and must have software releases (eg Office 2003, 2007, 2010 etc) contain very few new features that regular users actual need. However through MS, no-longer-supported policy, every few years we are coerced into upgrading to software that provides no real benefit.

    With this in mind, my prediction is that MS will eventually buy Salesforce and systematically set out ruin a really great piece of software. Ok, maybe thats a bit harsh. Not ruin but just make it lackluster.

  2. a

    Hello! Would you mind if I share your blog with my twitter group?
    There’s a lot of folks that I think would really enjoy
    your content. Please let me know. Cheers