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VP and Principal Analyst at Constellation Research. Dion focuses on the topics of digital engagement, customer experience, enterprise collaboration, digital workplace, digital transformation, social business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, Constellation Research, ebizQ.

2 responses to “Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining”

  1. Amos Ahola

    Good article, I emailed you our story with the main beef being:

    Enterprise collaboration must be a byproduct of doing your daily work, not a separate layer of work done in addition to your daily tasks.

  2. Unified Collaboration: How Social Business and Other Forms of Digital … | Business Apps

    […] Unified Collaboration: How Social Business and Other Forms of Digital … Fortunately, it's also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way … Collaboration suites, next-gen intranets, and lightweight collaboration … Read more on Enterprise Irregulars […]