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Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.

2 responses to “CRM 2010 Watchlist – Part IIA”

  1. CRM Watchlist 2010 – Part IIB

    […] thing is so big that I have to split the posts.  You saw my choices on Monday in Part IIA, now here’s the rest of them – Cognizant, Eloqua, Sword-Ciboodle, SAS, SugarCRM, Helpstream […]

  2. CRM Watchlist 2010 – Part IIIA

    […] Part IIA – CRM Companies – NetSuite, Sage, RightNow […]