VP, Principal Analyst at Constellation Research, Chief Strategy Officer at 7Summits, Inc. Dion focuses on the topics of digital engagement, customer experience, enterprise collaboration, digital workplace, digital transformation, social business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, InformationWeek, ebizQ.
By Dion Hinchcliffe on September 14, 2018
As an industry, we have collectively returned to that eternal debate about what constitutes a largely technical evolution versus when an important digital idea becomes a full-blown business trend. This has happened before with Web sites, e-commerce, mobile applications, social media, and other well-known advances. It can be hard to remember that at first these […]
By Dion Hinchcliffe on May 11, 2018
As digital becomes instrumental to virtually every aspect of how we do our work in organizations today, two parallel and closely related concerns have joined the industry discussion. These two concerns, workforce engagement (which technology can very much help with) and the employee journey, have risen as urgent topics and joined the overall conversation about […]
By Dion Hinchcliffe on March 20, 2018
The death knell of the traditional corporate data center continues apace outside of a few rarified domains, as powerful new types of cloud data centers emerge that are designed to help enterprises regain control and flexibility in an operating universe now mostly dominated by large commercial clouds.
By Dion Hinchcliffe on January 26, 2018
As technology and business leaders prepare their final tweaks for their digital plans in 2018, there is certainly evident some pace fatigue, combined with a growing sense that digital change is now nearly inevitable and/or omnipresent in both the enterprise and society today. Last year saw what was perhaps the highest water mark for sense […]
By Dion Hinchcliffe on January 5, 2018
In 2017, we witnessed organizations take up the mantle of digital transformation with more conviction and effort than any time before. Funding, commitment, and leadership support was at its highest level ever and only showed signs of increased dedication. Ongoing success stories from many leading organizations showed that large scale technological and business transition was […]
By Dion Hinchcliffe on November 6, 2017
I’m sitting here in the vast keynote chamber within Moscone Center in San Francisco again this year for Salesforce’s annual confab. Long since an obligatory pilgrimage for those in enterprise SaaS and cloud computing, Dreamforce remains the single largest business technology event in North America, and some say the largest software event in the world […]
By Dion Hinchcliffe on October 17, 2017
The ongoing industry focus on digital transformation remains the hottest and most strategic conversation in the business of IT today. You can’t read an article or go to a conference without getting an earful on the subject these days, and for good reason: The world has become far more digital, customer tastes and expectations have […]
By Dion Hinchcliffe on October 9, 2017
I’ve long noticed an interesting phenomena when it comes to more fully digitizing our organizations. Namely, that it mostly looks like what other organizations have already been doing. Because we are all almost entirely still early pioneers in a brave new technologically-infused world, this shouldn’t really come as a surprise. Since there are an almost […]
By Dion Hinchcliffe on September 18, 2017
Few technology developments will ultimately have the global cultural, business, and economic impact of the Internet of Things (IoT.) While today IoT still looks like an industry largely concerning itself with factory automation, connected light bulbs, air conditioning controls and so on, the eventual objective is clear even to a casual observer: Nearly everything in […]
By Dion Hinchcliffe on September 7, 2017
Technology has long been used to improve how we learn, but today’s digital advances, particularly with social media, have taken learning in powerful new — and for some — entirely unexpected directions.