Chief Strategy Officer at 7Summits, Inc., Dion focuses on the topics of strategic online communities, workforce collaboration, digital transformation, Social Business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, InformationWeek, ebizQ. He is a judge for the famed CIO 100 Awards each year and works with the leadership teams of Fortune 500 and Global 2000 firms to drive successful digital change. He co-authored Web 2.0 Architectures for O'Reilly as well as the best-selling Social Business By Design (Spring, 2012) from Wiley.
By Dion Hinchcliffe on April 27, 2016
Software development can be carried out by almost anyone with only a little technical know-how. This is unleashing a new generation of business coder, along with a matching wave of grassroots apps that solve long-neglected problems in the enterprise.
By Dion Hinchcliffe on April 25, 2016
I’ve noticed lately what appears to be an emerging trend in marketing and communications leadership in some large companies. Specifically, the positions of chief marketing officer (CMO) and chief communications officer (CCO) are sometimes being consolidated into a single role, even in very large enterprises. Such consolidation has already happened at PG&E, Walgreens, and Citi, […]
By Dion Hinchcliffe on April 19, 2016
In an era of fast change, disruptive tech, and too many priorities, what will the CIO really need to focus on this year to deliver combined technical and business leadership that will guide their organizations into the future?
By Dion Hinchcliffe on April 13, 2016
Digital engagement is once again shifting, as we can see from the main discussions at Facebook’s F8 conference this week about the new release of Messenger and its smart chatbots, or when we look at what’s happening with popular team messaging services like Slack, which is being “overrun by friendly, wonderful bots.” While bots seem […]
Posted in Featured Posts, Technology / Software | Tagged Analysis, bots, chatbots, community management, conversational UX, Digital Experience, ESN, Facebook, messaging, Online Community, Slack, social business, social collaboration, strategy, The Future of Work | 2 Responses
By Dion Hinchcliffe on April 11, 2016
SharePoint: The most common large enterprise intranet and collaboration solution Still the most used platform for intranets, portals, and digital collaboration in medium to large enterprises today, Microsoft SharePoint began life as a document management solution over a decade ago. The new features in its latest incarnation, the brand new SharePoint 2016, show the continued […]
By Dion Hinchcliffe on March 30, 2016
The last half-decade has largely been a drawn out struggle for organizations as they attempt to find their way towards a pragmatic and workable management model for digital engagement with their stakeholders. At issue, among other top factors, is a blistering rate of digital evolution, rampant technological complexity, and ongoing mass behavior change in the […]
By Dion Hinchcliffe on March 21, 2016
Attendees to CeBIT 2016 came from all over the world this week, and although cloud, mobile, and CRM — even drones — were all hot topics, the strategic conversation at the enormous Hanover Fairgrounds in Germany mostly centered around that top leadership subject in tech circles today: Digital transformation. Of course, the notion of digital […]
By Dion Hinchcliffe on March 16, 2016
I’ve traveled nearly 70,000 miles all over the world since the beginning of the year, talking with digital practitioners in the trenches. Most often these are passionate but often frustrated change agents, IT managers grappling with tech evolution, and corporate leaders on both the technology and business side looking towards their futures and feeling uncertain. […]
By Dion Hinchcliffe on February 12, 2016
It’s one of the curiosities of enterprise technology: Despite collaboration and engagement being an exclusively human activity — even when augmented and improved by digital tools — it’s the IT department that most often gets put in charge of rolling out said tools and then operating them long term. According to recent research by the […]
By Dion Hinchcliffe on January 18, 2016
The growing challenge with digital collaboration today has been long in the making. The issue itself is perhaps best demonstrated by the rapid rise of Slack, the current darling of team chat and wildly popular with its users. In many of my recent conversations with IT managers, I find that Slack is invading the workplace […]