What's really holding back today's CIO from digital transformation?

What’s really holding back today’s CIO from digital transformation?

The ongoing industry focus on digital transformation remains the hottest and most strategic conversation in the business of IT today. You can’t read an article or go to a conference without getting an earful on the subject these days, and for good reason: The world has become far more digital, customer tastes and expectations have […]

The digital transformation of learning: Social, informal, self-service, and enjoyable

The digital transformation of learning: Social, informal, self-service, and enjoyable

Technology has long been used to improve how we learn, but today’s digital advances, particularly with social media, have taken learning in powerful new — and for some — entirely unexpected directions.

The enterprise technologies to watch in 2017

The enterprise technologies to watch in 2017

It was a rebuilding year in a sense, as emerging tech for the enterprise steadily proceeded but didn’t result in as many new targets to track as last year. Yet it’s also abundantly clear the largest digital shifts by far are still ahead of us. Here’s how 2017 is breaking down.

Today's customer experience mandate: Avoid "50 first dates"

Today’s customer experience mandate: Avoid “50 first dates”

These days, digital channel proliferation is making it more complex than ever to connect with and satisfy customers, whose own expectations of service are growing rapidly. Maintaining a coherent digital experience appears to be an essential element of the solution.

Five Emerging Technologies for Rapid Digital Transformation

Five Emerging Technologies for Rapid Digital Transformation

The enterprise world of technology is finally catching up with the consumer world. Here are some representative examples of new enabling products for faster digital change.