The bar for digital experience is rising in exponential times

The bar for digital experience is rising in exponential times

Most companies are still plugging away, digital channel by digital channel, at creating the experiences they think their customers expect. But the game has changed decisively as entirely new customer-facing technologies emerge.

The blending of apps with our collaboration tools: An inevitable trend

The blending of apps with our collaboration tools: An inevitable trend

What’s in an effective collaboration tool today? That’s perhaps the most foundational question we can ask at the moment, as the seemingly unending procession of new applications and solutions continues as new entrants each promise in their own way to improve how we work together in digital environments. The nature of collaboration tools available today […]

Will CIOs take ownership of stakeholder 'happiness'?

Will CIOs take ownership of stakeholder 'happiness'?

It’s a very different world today for CIOs seeking to move their organizations into the future. With industry leaders proving that great customer experiences are the key differentiator, some IT departments are becoming much more stakeholder-centric, consumerized, and focused on their satisfaction

Can we achieve a better, more effective digital workplace?

Can we achieve a better, more effective digital workplace?

As a confluence of new apps and devices steadily flow into the enterprise, they’re encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do?

How online communities are faring in 2016

How online communities are faring in 2016

Executive leaders are involved more than ever before in using online communities to solve important business issues ranging from improved customer care to better workplace collaboration. But budgets are not keeping up with demand, and measuring value isn’t getting much help from platform vendors

How can businesses keep up with tech change today?

How can businesses keep up with tech change today?

In today’s incredibly fast paced markets and operating environments, it’s safe to say that conditions are downright tough in many organizations when it comes to getting the latest technologies out in the field and creating a positive impact for the business in a timely manner. Ironically, our prior investment aren’t helping. A major part of […]

The enterprise technologies to watch in 2016

The enterprise technologies to watch in 2016

This year’s round-up of enterprise technologies to watch in 2016 is more crowded than ever. This is partly due to the fact that there’s just more new tech this year, and partly because the consumer-focused side of the technology industry is creating ever more disruptive advances that enterprises are simply required to face more quickly […]