Chief Strategy Officer at 7Summits, Inc., Dion focuses on the topics of strategic online communities, workforce collaboration, digital transformation, Social Business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, InformationWeek, ebizQ. He is a judge for the famed CIO 100 Awards each year and works with the leadership teams of Fortune 500 and Global 2000 firms to drive successful digital change. He co-authored Web 2.0 Architectures for O'Reilly as well as the best-selling Social Business By Design (Spring, 2012) from Wiley.
By Dion Hinchcliffe on January 13, 2017
The IT industry has steadily been moving beyond its roots in data management and record keeping for a few decades now, approximately since the advent of corporate e-mail. As I’ve tracked over the years, this trend is more broadly known as the shift from systems of record to systems of engagement. Over the years, we’ve […]
By Dion Hinchcliffe on January 3, 2017
A funny thing happened along the way to using technology to better connect with the marketplace: The CIO and CMO both decided to have a hand in it. How will they agree and align in 2017 as digital becomes central to the end-to-end customer experience?
By Dion Hinchcliffe on December 20, 2016
I had the opportunity to attend SAP TechEd in Barcelona recently in order to assess the software giant’s latest enhancements to their platform. In the process, I also gauged its readiness to fully support that urgent IT priority of our time, digital transformation.
By Dion Hinchcliffe on November 21, 2016
Driving successful change in a large organization has always been one of the most difficult activities in business. But for those who are principally tasked with carrying their organizations forward into the digital future, they are currently facing perhaps the single most challenging large-scale enterprise activity of our time. One has only to look at […]
By Dion Hinchcliffe on November 2, 2016
What do these new digital workplaces as platform need to entail to succeed? istock.com As business applications continue to proliferate in the workplace, enterprises have begun to realize that their ever-more complex landscape of digital tools for their workforce should be more effectively organized and integrated to better deliver their full value and provide returns […]
By Dion Hinchcliffe on November 2, 2016
One of the first major breakthroughs in large-scale collaboration after document and content management was the enterprise wiki. One of the original pioneers in the space is Atlassian, and they remain a solid favorite in many collaboration environments today. In fact, the company’s offerings still make my current list of the top 10 collaboration solutions […]
By Dion Hinchcliffe on November 1, 2016
In conversations with various CIOs around the world throughout 2016, I’ve noted several widely consistent ongoing threads as well as some emerging IT leadership trends that have highlighted the challenging, highly varied, and increasingly momentous job it is to head up technology enablement within a large organization today. While the job of CIO has always […]
By Dion Hinchcliffe on October 20, 2016
I’ve spent a lot of time in the last few years identifying the best approaches for that urgent enterprise topic of our time, digital transformation. When I first started, I often looked to top examples of organizations that have started the transition and made good progress (see sample case studies below.) More recently I’ve derived […]
By Dion Hinchcliffe on October 13, 2016
This year I was invited again to come to Dreamforce in San Francisco and present on the latest developments in digital experience and digital transformation for the Emerging Tech Trends track. Surprisingly well-attended given the satellite location of the track at the Hilton Union Square, having to prepare this session is always a good opportunity […]
Posted in Featured Posts, Trends & Concepts | Tagged #df16, Analysis, blockchain, bots, Digital Experience, Digital Transformation, Digital Workplace, Dreamforce, Emerging Tech, social business, strategy, The Enterprise, The Future of Work, Trends and Statistics
By Dion Hinchcliffe on October 12, 2016
The ambitious tech company’s cloud offerings have expanded in numerous dimensions over the last few years, from community and analytics to Internet of Things and most recently artificial intelligence. Where will the Salesforce platform and ecosystem ultimately end up taking its customers?