Dion Hinchcliffe
VP and Principal Analyst at Constellation Research. Dion focuses on the topics of digital engagement, customer experience, enterprise collaboration, digital workplace, digital transformation, social business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, Constellation Research, ebizQ.
Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining
The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way, many of these advances have led to and made possible entirely […]
The Internet inside the enterprise: We don’t have it, and we need it
It’s no longer fashionable to criticize enterprise IT as it once was. That’s because the Internet has definitively won the competition and is leading the way in tech innovation. But for proactive organizations, it doesn’t have to be that way.
A CIO’s guide to the future of work
Today’s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help.
Dreamforce 2014: Converging on cloud, apps, mobile, analytics, and community
The vision Salesforce has for market-facing engagement is the right one: Tear down data, app, and user experience silos between marketing, sales, operations, and support. But does their cloud measure up to this vision yet?
Dreamforce 14: Live Blogging the Benioff Keynote #df14
The enormous crowd here is streaming into the main keynote with Marc Benioff here at Moscone Center on Tuesday. it’s nearly 1pm PT and the main hall is filing up quickly. I’ll live blog the event here as much as possible given that the Ethernet for industry analysts isn’t working, but the private Wifi is, […]
The new digital workplace: How enterprises are preparing for the future of work
As innovation in computing devices, apps, and potent new techniques for applying them proliferate in the consumer world, companies are struggling to close the gap.
Let The Network Do The Work
One of the most striking things I seen when watching organizations make the transition from legacy industrial models of working to new network-based models, is that we keep trying to employ the new tools and ideas in the same old ways. Certainly, it’s quite hard to unlearn the old methods, so deeply instilled are they […]
Is the Internet of Things strategic to the enterprise?
Are we to add the Internet of Things to the pantheon of top strategic technology prioritiesfor the decade? That’s the question increasingly in front of IT decision makers these days as tech vendors add the buzzphrase to their marketing and practitioners evaluate the rapidly growing array of related tools and technologies. That’s not to say there’s […]
Going Beyond ‘Bolt-On’ Digital Transformation
Much has been made recently of the imperative to fully transition our businesses into the modern digital world. It now hardly needs to be said at this point. There is even some encouraging news for traditional enterprises: The latest data from Forrester shows that companies are indeed at long last making digital transformation a top […]
Digital collaboration goes deeper, gets lightweight and intelligent
Two tracks seem to be emerging with today’s enterprise collaboration tools. Either they’re becoming full-sized suites with the kitchen sink, or they’re focusing making a few core features work better than anyone else.
