Chief Strategy Officer at 7Summits, Inc., Dion focuses on the topics of strategic online communities, workforce collaboration, digital transformation, Social Business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, InformationWeek, ebizQ. He is a judge for the famed CIO 100 Awards each year and works with the leadership teams of Fortune 500 and Global 2000 firms to drive successful digital change. He co-authored Web 2.0 Architectures for O'Reilly as well as the best-selling Social Business By Design (Spring, 2012) from Wiley.
By Dion Hinchcliffe on October 13, 2016
This year I was invited again to come to Dreamforce in San Francisco and present on the latest developments in digital experience and digital transformation for the Emerging Tech Trends track. Surprisingly well-attended given the satellite location of the track at the Hilton Union Square, having to prepare this session is always a good opportunity […]
Posted in Featured Posts, Trends & Concepts | Tagged #df16, Analysis, blockchain, bots, Digital Experience, Digital Transformation, Digital Workplace, Dreamforce, Emerging Tech, social business, strategy, The Enterprise, The Future of Work, Trends and Statistics
By Dion Hinchcliffe on October 12, 2016
The ambitious tech company’s cloud offerings have expanded in numerous dimensions over the last few years, from community and analytics to Internet of Things and most recently artificial intelligence. Where will the Salesforce platform and ecosystem ultimately end up taking its customers?
By Dion Hinchcliffe on October 5, 2016
The annual main keynote session here at Dreamforce in San Francisco starts today at 1pm ET in Moscone Center. I’m onsite in the industry analyst section just 50 feet or so from the main stage, so I should get good photos as for the live blog. The usual flair is on display with a well […]
By Dion Hinchcliffe on September 30, 2016
The data keeps piling up: Tech spending and digitization of the enterprise is happening outside of IT as never before. There’s no easy way to say it: The role of the CIO to lead the tech enablement of our organizations is steadily eroding as strategic technology decisions are more rapidly being made elsewhere in the […]
By Dion Hinchcliffe on September 13, 2016
Take a few minutes and try to imagine the workplace of the near future. What does it look like? Some of the likely items to consider are these: Are mobile, cloud-based productivity and collaboration apps the center of the next-generation digital workplace? Will we all switch over from e-mail to Slack-like lightweight messaging services supported […]
By Dion Hinchcliffe on September 9, 2016
As companies increasingly seek to update and modernize their digital workplace, along with the supporting skills their workers, they frequently struggle to determine what an effective organizing principle should be.
By Dion Hinchcliffe on August 1, 2016
Most companies are still plugging away, digital channel by digital channel, at creating the experiences they think their customers expect. But the game has changed decisively as entirely new customer-facing technologies emerge.
By Dion Hinchcliffe on August 1, 2016
What’s in an effective collaboration tool today? That’s perhaps the most foundational question we can ask at the moment, as the seemingly unending procession of new applications and solutions continues as new entrants each promise in their own way to improve how we work together in digital environments. The nature of collaboration tools available today […]
By Dion Hinchcliffe on July 28, 2016
It’s a very different world today for CIOs seeking to move their organizations into the future. With industry leaders proving that great customer experiences are the key differentiator, some IT departments are becoming much more stakeholder-centric, consumerized, and focused on their satisfaction
By Dion Hinchcliffe on June 29, 2016
As a confluence of new apps and devices steadily flow into the enterprise, they’re encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do?