Dion Hinchcliffe
VP, Principal Analyst at Constellation Research, Chief Strategy Officer at 7Summits, Inc. Dion focuses on the topics of digital engagement, customer experience, enterprise collaboration, digital workplace, digital transformation, social business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, InformationWeek, ebizQ.
Digital workplace update: Why enterprise collaboration is exciting again
After years of incremental progress, the enterprise collaboration industry is currently seeing a burst of innovation that’s led to several new approaches that have real potential to become digital workplace breakthroughs.
What We Know About Making Enterprise Social Networks Successful Today
It’s a little hard to believe that it’s been over ten years now since the first early enterprise social networks (ESN) emerged on the market to make their initial forays into our organizations. They showed us then — and I believe even more now today — the bright new possibilities for how we might work […]
SAP's platform strategy doubles down on cloud, IoT, AI, and user experience
A series of strategic communications this month demonstrates that SAP is not just serious about cloud, but is betting the business that it can create the most contemporary, compelling, and capable enterprise cloud platform.
It’s Time to Transform ERP into a Systems of Engagement
The IT industry has steadily been moving beyond its roots in data management and record keeping for a few decades now, approximately since the advent of corporate e-mail. As I’ve tracked over the years, this trend is more broadly known as the shift from systems of record to systems of engagement. Over the years, we’ve […]
Who controls the marketing tech stack in 2017: The CIO or CMO?
A funny thing happened along the way to using technology to better connect with the marketplace: The CIO and CMO both decided to have a hand in it. How will they agree and align in 2017 as digital becomes central to the end-to-end customer experience?
The SAP platform and digital transformation
I had the opportunity to attend SAP TechEd in Barcelona recently in order to assess the software giant’s latest enhancements to their platform. In the process, I also gauged its readiness to fully support that urgent IT priority of our time, digital transformation.
Using Online Community for Digital Transformation
Driving successful change in a large organization has always been one of the most difficult activities in business. But for those who are principally tasked with carrying their organizations forward into the digital future, they are currently facing perhaps the single most challenging large-scale enterprise activity of our time. One has only to look at […]
So long, app silos: And welcome to the digital workplace hub
What do these new digital workplaces as platform need to entail to succeed? istock.com As business applications continue to proliferate in the workplace, enterprises have begun to realize that their ever-more complex landscape of digital tools for their workforce should be more effectively organized and integrated to better deliver their full value and provide returns […]
Exploring Atlassian’s vision for enterprise collaboration
One of the first major breakthroughs in large-scale collaboration after document and content management was the enterprise wiki. One of the original pioneers in the space is Atlassian, and they remain a solid favorite in many collaboration environments today. In fact, the company’s offerings still make my current list of the top 10 collaboration solutions […]
What’s top of mind for the CIO as 2017 looms
In conversations with various CIOs around the world throughout 2016, I’ve noted several widely consistent ongoing threads as well as some emerging IT leadership trends that have highlighted the challenging, highly varied, and increasingly momentous job it is to head up technology enablement within a large organization today. While the job of CIO has always […]
