That Facebook Thing? We’re Stupid, That’s Why We’re Mad

That Facebook Thing? We’re Stupid, That’s Why We’re Mad

Oh, Facebook — you had us all at “free games and pictures of high school crushes today” So, why are we that mad at them? Why is Facebook’s the new incarnation of evil? I talked about this with Ray Wang and Vala Afshar last Friday during the latest and greatest episode of DisrupTV: DisrupTV Featuring […]

These Are The Last 12 Questions You Had On Customer Experience – Promise!

These Are The Last 12 Questions You Had On Customer Experience – Promise!

(lengthy post warning: over 4,000 words) I wasn’t even close. After the first of the three video webinars, we did with Microsoft on customer experience I wrote a blog post saying that I had found the four questions you had about customer experience. Man, was I off. The first webinar was the basic definition and […]

What Should We Worry About Today (Strategy Version)?

What Should We Worry About Today (Strategy Version)?

Clickbait!  let’s talk about cryptocurrencies… Just kidding. I have a very good friend, someone would even say my BFAM or best friend, with whom I usually have this conversation: Him: How are you doing? Me: Well, these are the many things I want to complain about…(list of small things that annoy me and bother me) […]

OK, Jon – here I am…

OK, Jon – here I am…

2017 was an — er, interesting year. Among many changes in my life, and we can talk about those later, I made two big decisions: I left Twitter (voluntarily, and willingly) in October and I stopped writing in public (long story, not really voluntary, more like a sign of the times thing… KWIM). I am […]

Article: Why Gaming is Good for Computers and AlphaGo is not AI by Itself

Article: Why Gaming is Good for Computers and AlphaGo is not AI by Itself

Title: 10 Breakthrough Technologies 2017: Reinforcement Learning Link: https://www.technologyreview.com/s/603501/10-breakthrough-technologies-2017-reinforcement-learning/ Source: surfin’ Why has reinforcement learning recently become so formidable? The key is combining it with deep learning, a technique that involves using a very large simulated neural network to recognize patterns in data My Perspective on this: This is a good article not only for what […]