Thomas Kurian and Google Cloud: convenience is the killer app

Thomas Kurian and Google Cloud: convenience is the killer app

  Pretty much the first words from Thomas Kurian to analysts at Google Cloud Next 2019 were: “Customer empathy – you have to understand where they are, how you can help them. Every legacy system exists for a reason. Meet customers where they are and be deeply sympathetic.” Empathy, sympathy, legacy. All of those words […]

Sympathy for the DevRel

Sympathy for the DevRel

I recently gave the closing keynote at DevRelCon in London, run by Matt Revell and Tamao Nakahara. The conference is building momentum nicely – the first was held above a shop in Shoreditch in 2015, but this year it was held at the QEII center in Westminster. I really wanted to do a good job, […]