By Michael Krigsman on October 18, 2017
A prominent AI company CEO and product designer explains key issues in cognitive computing and offers advice to enterprise buyers looking at intelligent agents in customer service.
By Michael Krigsman on October 6, 2017
It’s time for IT to become the hero of awesome customer experience in the enterprise, Two digital leaders explain why this matters and how to do it.
By Michael Krigsman on September 21, 2017
The chief trust officer of Unisys explains what business leaders and technologists need to know about next-generation network security practices. Read carefully to protect your organization.
By Michael Krigsman on September 18, 2017
New research from Deloitte sheds light on essential advice that Chief Information Officers need to survive and thrive in these turbulent times.
By Michael Krigsman on September 12, 2017
Hype from software vendors around artificial intelligence makes buying and implementing AI products difficult and confusing. Here is a business leader’s guide to implementing AI in the enterprise.
By Michael Krigsman on August 28, 2017
A new generation of IT managers redefines its role, crossing boundaries and silos in the quest to say “yes.” Learn from their stories of practical IT transformation.
By Michael Krigsman on August 22, 2017
The automotive industry is headed toward artificial intelligence, data, and a complex web of platforms and ecosystems. In this exclusive conversation, three top experts talk tech about cars and share what you need to know.
By Michael Krigsman on August 16, 2017
The CIO of Royal Caribbean explains how artificial intelligence (AI) and new technologies are a crucial part of the cruise line’s effort to rethink customer experience. Read this fascinating story for keen insights into digital transformation.
By Michael Krigsman on July 31, 2017
Learn how big data and the Zillow Zestimate changed and disrupted real estate. It’s an important case study on the power of machine learning models and digital innovation.
By Michael Krigsman on July 25, 2017
The Chief Information Officer at SAP offers leadership advice for moving beyond infrastructure to enabling innovation and delivering value through partnership and collaboration with business stakeholders. It’s real advice from a genuine CIO practitioner.