Well-known expert on why IT projects fail, CEO of Asuret, a Brookline, MA consultancy that uses specialized tools to measure and detect potential vulnerabilities in projects, programs, and initiatives. Also a popular and prolific blogger, writing the IT Project Failures blog for ZDNet. Frequently quoted by the press on topics related to IT management.
By Michael Krigsman on November 28, 2016
Large-scale research on gender diversity demonstrates the enormous financial impact of women as a demographic. Here’s what you need to know about this crucial issue.
By Michael Krigsman on November 11, 2016
Image from iStockphoto Banking faces an extraordinary situation today because several factors have disrupted their core business: Low interest rates mean that customer deposits can actually cost banks money Higher customer expectations force banks to invest in mobile and other services to remain competitive Fintech startups have disaggregated traditional banking services (and customer segments) into […]
By Michael Krigsman on November 2, 2016
The retail industry is undergoing intense change, driven by e-commerce and shifting consumer expectations. Certainly, selling candy in stores and online appears like a commodity business, but retailer Dylan’s Candy Bar has found a way to differentiate its business with a unique customer experience. Founded by Dylan Lauren, daughter of the famous fashion designer, Ralph […]
Posted in Business
By Michael Krigsman on October 25, 2016
The founder of Helpshift shares his tips for targeting the enterprise. Watch the video and learn practical advice on enterprise sales from a highly successful founder.
By Michael Krigsman on October 19, 2016
Three top industry analysts examine Oracle, its position in the market, and relationship to competitors such as Workday and SAP.
By Michael Krigsman on October 3, 2016
Retail operations are changing dramatically, caught in the middle of evolving consumer expectations and an increasingly competitive retail environment. Brick and mortar stores, in particular, have had to adjust to a world of online competitors and low prices. Regardless of size, no retailer is immune. I spoke with the Chief Information Officer of […]
By Michael Krigsman on September 8, 2016
Every enterprise technology vendor wants to be friends with the CIO. Given that Chief Information Officers control much of the $3.5 trillion information technology market, this desire for closeness makes sense. At the same time, most CIOs have put interference mechanisms to reduce the number of unsolicited sales calls they receive. Therefore, we see a […]
By Michael Krigsman on September 2, 2016
Image from iStockphoto The legal industry has a reputation for being slow to change and behind the curve on adopting new technologies. A credible survey of law firms in the UK indicated these facts: 17 percent of partners in the top 25 UK law firms are women 80 percent of the law firms surveyed see […]
By Michael Krigsman on August 30, 2016
As marketers adopt the phrase, “digital transformation,” it has lost specific meaning and descended into a limbo state of vague jargon and buzzwords. However, in the hands of a knowledgeable practitioner, digital transformation means an organization that places customers at the center of its operations and processes. For episode 187 of CXOTALK, I spoke with […]
Posted in Trends & Concepts
By Michael Krigsman on August 17, 2016
The CEO of one of the world’s top leadership brands explains how to drive change successfully. A must-read for everyone focused on digital transformation or organizational change.
Posted in Business