Deloitte CMO on customer experience: "Get out of the office. See customers."

Deloitte CMO on customer experience: “Get out of the office. See customers.”

The global chief marketing officer of Deloitte, which has $39 billion in revenue and 270,000 employees, shares lessons on driving transformation to improve customer relationships. A must-read for CMOs and every CIO as well.

CIO playbook: Citizen development is your 'most important'  tool

CIO playbook: Citizen development is your ‘most important’ tool

Chief Information Officers must innovate, deliver faster than ever before, and reduce costs. Low-code environments can help IT balance these conflicting and challenging mandates.

CIO advice from Aaron Levie, CIO of Box: Part two

CIO advice from Aaron Levie, CIO of Box: Part two

The chief information officer role is changing as corporate business expectations grow larger. A disruptive cloud pioneer shares advice on digital transformation, culture change, and technology investment specifically for IT organizations.

Box CEO, Aaron Levie, on cloud, tech stacks, and the future of work

Box CEO, Aaron Levie, on cloud, tech stacks, and the future of work

Innovation and disruption are constants in technology but the impact is huge in every industry. A cloud computing pioneer shares his views on innovation and offers advice to Chief Information Officers.

CIO report card: IT must fix basic problems

CIO report card: IT must fix basic problems

New research shows that IT continues to struggle with completing basic operational activities to the satisfaction of end-users and business partners. CIOs should examine their departments carefully to see whether house-cleaning and improvements are needed.

Industrial drones are the new "sensor network".

Industrial drones are the new “sensor network”.

Modern aerial drones are packed with sensors and based on platforms that use artificial intelligence and machine learning to analyze rich sets of data with sophisticated image processing. Learn about this technology from the CEO of a high-flying drone tech startup.

Moneyball for movies: Data science and AI in Hollywood

Moneyball for movies: Data science and AI in Hollywood

The Chief Analytics Officer of movie and television studio Legendary Entertainment shares the predictive analytics, AI, and tools that bring box office success to films such as Jurassic World and Straight Outta Compton. This in-depth, exclusive discussion is Episode 276 of the CXOTalk series of conversations with innovators.

Data scientist: The cult of pan-galactic data doesn't work for business

Data scientist: The cult of pan-galactic data doesn’t work for business

A foremost data scientist and a top CIO share their advice on collecting and using data in business. Learn practical lessons from two of the smartest people out there.

She persisted: Transforming software engineering at Autodesk

She persisted: Transforming software engineering at Autodesk

Two technology leaders share practical advice on culture change, women in tech, and transforming software development to raise productivity and build better products.

Comcast: How customer experience drives product development

Comcast: How customer experience drives product development

Customer experience is one of those buzzwords that has come to mean anything, everything, and yet nothing at all. Although hype-mongers and tricksters have co-opted customer experience, in truth, the concept is profoundly important.   At its heart, customer experience means all touchpoints or interactions between an organization or brand and its customers. It’s a […]