By Michael Krigsman on April 23, 2018
The global chief marketing officer of Deloitte, which has $39 billion in revenue and 270,000 employees, shares lessons on driving transformation to improve customer relationships. A must-read for CMOs and every CIO as well.
By Michael Krigsman on April 4, 2018
Chief Information Officers must innovate, deliver faster than ever before, and reduce costs. Low-code environments can help IT balance these conflicting and challenging mandates.
By Michael Krigsman on March 28, 2018
The chief information officer role is changing as corporate business expectations grow larger. A disruptive cloud pioneer shares advice on digital transformation, culture change, and technology investment specifically for IT organizations.
By Michael Krigsman on March 27, 2018
Innovation and disruption are constants in technology but the impact is huge in every industry. A cloud computing pioneer shares his views on innovation and offers advice to Chief Information Officers.
By Michael Krigsman on March 2, 2018
New research shows that IT continues to struggle with completing basic operational activities to the satisfaction of end-users and business partners. CIOs should examine their departments carefully to see whether house-cleaning and improvements are needed.
By Michael Krigsman on March 1, 2018
Modern aerial drones are packed with sensors and based on platforms that use artificial intelligence and machine learning to analyze rich sets of data with sophisticated image processing. Learn about this technology from the CEO of a high-flying drone tech startup.
By Michael Krigsman on February 20, 2018
The Chief Analytics Officer of movie and television studio Legendary Entertainment shares the predictive analytics, AI, and tools that bring box office success to films such as Jurassic World and Straight Outta Compton. This in-depth, exclusive discussion is Episode 276 of the CXOTalk series of conversations with innovators.
By Michael Krigsman on January 30, 2018
A foremost data scientist and a top CIO share their advice on collecting and using data in business. Learn practical lessons from two of the smartest people out there.
By Michael Krigsman on January 29, 2018
Two technology leaders share practical advice on culture change, women in tech, and transforming software development to raise productivity and build better products.
Posted in Trends & Concepts
By Michael Krigsman on January 16, 2018
Customer experience is one of those buzzwords that has come to mean anything, everything, and yet nothing at all. Although hype-mongers and tricksters have co-opted customer experience, in truth, the concept is profoundly important. At its heart, customer experience means all touchpoints or interactions between an organization or brand and its customers. It’s a […]
Posted in Business