Welcome to Judgement Day, where the real future of Outsourcing and the Digital OneOffice will be decided in NY this week!

Welcome to Judgement Day, where the real future of Outsourcing and the Digital OneOffice will be decided in NY this week!

Dear Friends, Our day of judgment is upon us! Can we really “unlearn” the last two decades and change how we buy, sell, behave and operate? Do we really have what it takes – deep down inside – to get ahead of this maelstrom of change and come out the other side with wealth, happiness and […]

The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

Remember all those juicy reasons why companies jumped into outsourcing? Like driving out cost, standardizing processes, perhaps even finding a few nuggets of innovation along the way with better access to talent and technology? Well our new 2017 State of Operations and Outsourcing Study of 454 major enterprise buyers gives a pretty gloomy picture of […]

Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining

Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining

The Q4 results season has finally ended and we’re able to report on the final Q4 standings. We’ve visualised the latest set of results for Q4 in the diagram, the top chart shows our usual margin v growth view (excluding AWS). With a chart showing the quarterly growth for Q4, an estimation of the annual […]

It's here, it's real... it's the 2017 RPA Blueprint deal!

It’s here, it’s real… it’s the 2017 RPA Blueprint deal!

At a time where alternative facts and fake news open doors to a parallel universe, where global labor markets are being disrupted by various flavors of travel bans to the United States, the specter of a wall being built at the US-Mexico border that costs more than the entire Space-X program, a reform of H1B […]

NASSCOM 2017: Indian IT services paralyzed by Trump, but being a deer in the headlights is not an option

NASSCOM 2017: Indian IT services paralyzed by Trump, but being a deer in the headlights is not an option

When, in history, has there existed a market that just keeps relentlessly growing at 5-10% each year, with profit margins consistently at a 15-20% level; and for well over a decade? Yet you attend the annual flagship Indian IT conference only to experience an atmosphere of acute paranoia and paralysis.  Is change really that frightening? Even most […]

Harman, Accenture and Atos are bossing emerging IoT Services, but we need real IoT algorithms and security standards

Harman, Accenture and Atos are bossing emerging IoT Services, but we need real IoT algorithms and security standards

I plugged my iPhone into my new (fuel-emission friendly) VW this week and – for the first time – my car was connected to by digital life.  Siri (finally) came alive and started sending my contacts voice to text messages, my favorite Spotify soundtrack was arranging itself in all its glory on my vehicle dashboard, and I didn’t […]

Unveiling the first ever Digital OneOffice Premier League

Unveiling the first ever Digital OneOffice Premier League

  February 9, 11 AM – 11:30 AM ET Register Now A digital organization has the ability to take all the cool social, mobile and interactive tech we use in our personal lives and create that experience for all the people in its environment: its employees, customers, and partners.  The Digital OneOfficeTM Framework is all about […]