RPA often starts out like a teenage romance: a lot of enthusiastic fumbling around that ends quickly, frequently leading to disappointment

RPA often starts out like a teenage romance: a lot of enthusiastic fumbling around that ends quickly, frequently leading to disappointment

Yes, folks, that was one of the key takeaways one of the delegates pointed out at the FORA Summit in London last month, where a very mature conversation took place about the real future of operations in this lovely robotic age (download your full copy here). This packed-out event was attended by 120 senior executives, […]

2018: Why the full-time job will never be so precious, as the gig economy crumbles and judgment work is digitized

2018: Why the full-time job will never be so precious, as the gig economy crumbles and judgment work is digitized

The new “rules” of the workplace are being defined as computers are frantically being programmed to take the lead in the workplace, when it comes to judgment and intuition. We humans need to be the idea generators, the motivators, the negotiators, and the trouble-shooters to fix computer errors, if we want to govern our emerging […]

2018: The year enterprise robotics software and services will reach $1.5 Bn

2018: The year enterprise robotics software and services will reach $1.5 Bn

When the statement “It’s just like BPR from twenty years ago, but with tech that actually works” rang out at the recent London FORA Summit, the nods around the room were palpable. 2017 has undoubtedly been the break-out year for enterprise robotics software. We witnessed a whole new industry emerge around robotic technologies that can […]

Infosys repeats history, but this time goes for a services man in Salil Parekh

Infosys repeats history, but this time goes for a services man in Salil Parekh

Over three years ago, Infosys made the brave decision to look outside of its organization to bring in an “outsider” to transform its business and ready itself for whatever wave of disruption was coming to challenge a services model that still makes ~20% profit margins and grows ~5% a year.   Yes, they appointed Vishal Sikka, and […]

Welcome to the era of Shock and Awe automation deals... it's the only way

Welcome to the era of Shock and Awe automation deals… it’s the only way

Isn’t it amazing how history has this habit of repeating itself?  Especially when it comes to services engagements, where the buyer hopes to shed loads of cost and the providers hope to make a handsome profit, while building a utility model to resell similar engagements to many other buyers. And that is what we’re seeing, […]

Sumitomo Group announces the largest-ever RPA deal, but is this really all RPA?

Sumitomo Group announces the largest-ever RPA deal, but is this really all RPA?

Japan is currently the only major developed country that is experiencing a population decline and many of its ambitious enterprises are increasingly desperate to find new means to get work done without over-relying on human labor. Unlike other developed economies, it is not offsetting population decline with immigration, and most its firms have proven very reluctant […]

Since when did AI become the job creation antidote to automation's job destruction? Time for an augmented reality check...

Since when did AI become the job creation antidote to automation’s job destruction? Time for an augmented reality check…

We seem to have suddenly shifted from the doom and gloom of robots taking our jobs to people proclaiming that AI is going to create millions of new jobs.  And if you haven’t endured this latest round of hype, I envy your unique skill in removing fake news from your life. Suddenly AI is the […]

AI is bollocks... or is it?

AI is bollocks… or is it?

Well someone actually said it – and it may not come as a complete shock that it’s come from everyone’s favorite RPA evangelist Guy Kirkwood, of UIPath fame. Even more impressive is guy’s beautiful command of the English language to describe the latest hyped term “AI”, now that most the hypesters have got bored touting the massively disruptive impacts of […]

Enterprise Automation and AI with reach $10 billion in 2018 to engineer the OneOffice

Enterprise Automation and AI with reach $10 billion in 2018 to engineer the OneOffice

As we brace ourselves for yet another deluge of dodgy automation and AI predictions for 2018, where people just make stuff up and hope we don’t remember them in a few months, we thought we’d break the mold and actually release some real numbers based on real adoption trends and real expenditure date on software and […]