So ISG bought Alsbridge.  That happened

So ISG bought Alsbridge. That happened

Can these two newly-weds weather the storm of a stagnant outsourcing industry? Yes – that happened.  We just had the biggest shakeup in the outsourcing advisory market since KPMG’s acquisition of EquaTerra in 2011. The last two large independent outsourcing advisors (outside of the management consulting firms) realized they needed to stop killing each other and would […]

Everything you ever wanted to know about the Energy sector but never dared to ask...

Everything you ever wanted to know about the Energy sector but never dared to ask…

We can obsess about losing our jobs to robots, our traditional industries being wiped out by digital transformation, our politicians losing the plot… but it’ll all count for nothing if we abuse our valuable natural resources and pollute the air we breathe.  So without further ado, let’s hear the real deal about on what’s going […]

The information not-so-superhighway

The information not-so-superhighway

Remember all that wide-eyed excitement when we first started using the “Information Superhighway” known as the Internet? Remember how we were all going to use this amazing new media to share information, to learn from millions of new information sources, and – even more importantly – to learn from each other? So what’s gone wrong? […]

President Trump is the death-knell for traditional offshore outsourcing... as we know it

President Trump is the death-knell for traditional offshore outsourcing… as we know it

The traditional Indian-dominated offshore IT services market was already in the throes of desperation to find a new path for itself. Much of the global 2000 has already been pulling back on the traditional “mega deal”, amidst intense competition between a surplus of IT services providers and an increasingly desire to parse out smaller contracts […]

In 2017 HfS is making research great again... and real again

In 2017 HfS is making research great again… and real again

Fed up with the same old “digital transformation trends” about to turn our world upside down… based purely on those crusty old Uber and AirBnb examples?  Getting jaded by the tired old commentary about 20-year-old automation technology suddenly replacing labor… without any practical advice how to manage it all? And that annoying old yarn about IoT turning the whole world […]

You'll wake up on November 10th to a new president and the Great Roboboss Debate!

You’ll wake up on November 10th to a new president and the Great Roboboss Debate!

Click to enlarge Still confused about what robobosses are and why you may be working for one soon… according to some experts? Well, your confusion will soon be over, as we’ve assembled the ultimate interstellar panel consisting of client leaders, technologists, service providers, analysts and advisors to debate – once and for all – the true impact […]

Accenture, IBM and Cognizant lead the industry's first Intelligent Automation Blueprint

Accenture, IBM and Cognizant lead the industry’s first Intelligent Automation Blueprint

Finally… exactly four years after HfS introduced the concept of Robotic Process Automation (RPA) to the services industry, we can reveal to the world how our service provider and advisor friends are performing with the industry’s inaugural HfS Blueprint report on Intelligent Automation. Back in 2012, HfS brought the topic of RPA (see link) to the attention of the […]