SBA:  Please stop spanking bots

SBA: Please stop spanking bots

What better to blame – when all goes wrong – than the evil robotic thing you just inserted into your system.  Many of you saw the recent article in ABA Banking Journal where they blamed RPA for the “burden on their processing system and diminishing of its capabilities”.  We will discuss this debacle in a more […]

Leaders embracing an infinite mindset can flourish during these times

Leaders embracing an infinite mindset can flourish during these times

As a leader, it’s so easy to obsess with operational functions of the business during times of disruption or distress – in this case, a global pandemic – that it can create knee-jerk, often short-term decisions that could inherently damage your long-term vision, your business’ culture and your raison d’être. Having lived and worked through […]

Big is no longer as beautiful as Mid-Tier IT service providers surge with double-digit growth

Big is no longer as beautiful as Mid-Tier IT service providers surge with double-digit growth

Just a few short years ago, the world of the mid-tier service providers ($500m-$3bn revenues) was a pretty depressing place – many clients were wary of using lesser brands with smaller scale and high attrition and preferred to stay loyal to the Tier 1 brands and beat them up on price.  Growth was pretty stagnant […]

Seven deadly misnomers why these billion dollar RPA valuations are insane

Seven deadly misnomers why these billion dollar RPA valuations are insane

It’s not been possible to escape the wild world of RPA valuations these past few months, culminating in the recent claim from UiPath and its investors that the firm is worth $3 billion, despite the reality that AA’s annual revenues this past year are ~$100m, Blue Prism’s ~$55m and UiPath’s ~$65m (HFS estimates). As much as I would love to celebrate […]