By R "Ray" Wang on March 23, 2020
Big Tech Steps Up To Support The “War” Effort Over the past two-weeks, the tech community has sought different ways to assist with the battle against Covid-19. Efforts range from free usage of product, cash assistance, donations, and product innovations. Here’s a short run down of some highlighted announcements: IBM, The White House, and Department […]
Posted in Business, Featured Posts, Technology / Software | Tagged #coronapocalypse, 2020, apple, Apple Siri, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, covid19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Facebook, Future of 2020, global pandemic, Health and Safety, ibm, IBM Summit, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, servicenow, Social injustice, Software Insider, SoftwareInsider, super computing, US vs China, vendor strategy, zoom
By R "Ray" Wang on March 22, 2020
Cognitive Apps Power The Future Of Autonomous Enterprises Cognitive applications run mission-critical business systems in a continuous, self-driving, self-learning, auto-compliant, self-securing, and self-healing approach. These AI driven systems intelligently automate transactional systems and processes such as campaign to lead, order to cash, procure to pay, incident to resolution, concept to market, and hire to retire. […]
Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged 2020, Aera Technology, AI, Apps Strategy, Artificial intelligence, Auditoria.ai, autonomous decade, autonomous enterprises, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CISO, Cloud, Cloud Computing, CMO, cognitive apps, Cognitive Computing, cognitive reckoning, Constellation Research, COO, CTO, CXO, Data Driven, data driven digital network, digital, Digital Business, Digital Transformation, Docker, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, GANS, google, Infosys Live Enterprise, IT budgets, it Services, IT services firms, IT Strategy, Monday's Musings, neural networks, R "Ray" Wang;, Research Report, Royole, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on March 7, 2020
Data In Early Case Fatality Rates Are Naturally Biased To Show Massive Fatality While there’s nothing wrong with an abundance of caution for high case fatality rates we are seeing for the COVID-19 coronavirus, the data is not accurate. We keep hearing 3.5% or 4% of the population is going to die. Why is the […]
Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged 2020, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, global pandemic, Health and Safety, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, Social injustice, Software Insider, SoftwareInsider, US vs China, vendor strategy, World Economic Forum
By R "Ray" Wang on March 1, 2020
Event Organizers Must Exercise An Abundance Of Caution Source: Constellation Research, Inc. Ambient Experience Summit 2020 Atlanta Amidst the backdrop of coronavirus fears and the spread of COVID-19, event organizers must make the tough decisions on whether or not to host their events or cancel. The decisions are not easy to make Given the lack […]
Posted in Business, Featured Posts | Tagged 2020, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, global pandemic, Health and Safety, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, Social injustice, Software Insider, SoftwareInsider, US vs China, vendor strategy, World Economic Forum
By R "Ray" Wang on January 19, 2019
Retail Innovation Continues To Improve As Budgets And Margin Grow Over 40,000 attendees gathered at Jacob Javitz convention center in New York City for the annual big show (see Figure 1.) The show kicked off with a keynote from BJ’s Wholesale Club Chairman, President, and CEO Chris Baldwin. Chris conveyed the impact of retail on […]
Posted in Business, Featured Posts, Trends & Concepts | Tagged #NRF2019, 2019, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, experience management, google, google cloud platform, growth, innovation, jump start growth, Leadership, microsoft, Microsoft Azure, National Retail Federation, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, The Big Show, trends
By R "Ray" Wang on January 16, 2019
Apply the Account Categorization Framework to Succeed in Account-Based Strategies An account-based strategy model needs to focus on re-establishing relationships. With a very-well-defined list of business-to-business contacts, the go-to-market strategy requires a disciplined approach to re-engage with customers. Unfortunately, most field organizations are saddled with tech-laden complexity. Constellation Research suggests that clients put human relationships […]
Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged account based strategy, account categorization framework, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, experience management, growth, innovation, jump start growth, Leadership, R “Ray” Wang;, Research Report, rwang0, sales, sales effectiveness, sales strategies, Software Insider, SoftwareInsider, trends, vendor strategy
By R "Ray" Wang on December 20, 2017
Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]
Posted in Business, Featured Posts, Technology / Software | Tagged 017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrupting digital, Disrupting Digital Business, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, Monday’s Musings, personalization, personalization at scale, R “Ray” Wang;, Research Report, rwang0, Software Insider, SoftwareInsider, value exchange |
By R "Ray" Wang on February 20, 2015
Enterprise Healthcare Management Comes Of Age Enterprise healthcare management (EHM) technology is a category of software that incorporates analytics into the typical employer-provided healthcare solution. EHM enables employers to maximize their healthcare investments by improving the delivery of healthcare for employees, and identifying previously unknown opportunities uncovered by data. Enterprise healthcare management will help […]
Posted in Featured Posts, Technology / Software | Tagged 2015, Apps Strategy, benefits, best practices, CFO, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Digital Business, Digital Transformation, DigitalBiz, digitaltransformation, EHM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Healthcare Management, enterprise software, future of work, HR, HR Tech, Human Capital Management, Human resources, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on February 16, 2015
Project Titan May Put Apple Into The Auto Business The February 13th, 2015 Wall Street Journal story spotlighted many of the rumors around the developments behind Apple going into the car business. Framed around challenging Tesla Motors, the story discussed how the Cupertino juggernaut may be putting together an Apple branded electric vehicle. Vice […]
Posted in Technology / Software | Tagged #techoptimization, 2015, apple, Apple Car Play, Apple Health Kit, Apple Home KIt, Apple Pay, Apple Watch Kit, Auto, best practices, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, digital, Digital Business, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, electric vehicles, enterprise mobile, Enterprise Mobile Management, future of work, iCar, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, Mobile OS, Mobile strategy, mobility, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy
By R "Ray" Wang on February 9, 2015
Constellation State Of The State Report: Digital Transformation Services Take Center Stage For 2015 The latest Constellation Research state of the state report explores the impact of digital transformation on the services front. As so many different pieces of the digital transformation space come together, Constellation believes that the Digital Transformation Services category is set […]
Posted in Business | Tagged #Nasscom_ILF, #nilf2015, #techoptimization, 2015, application development, Apps Strategy, Architecture, best practices, board room, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise mobile, Enterprise Mobile Management, enterprise software, enterprise strategy, five generations of mobile, future of work, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile OS, Mobile strategy, mobility, Monday's Musings, NASSCOM, R "Ray" Wang;, research, Research Report, rwang0, Software Insider, SoftwareInsider, strategy, Technology Optimization, user strategy, vendor strategy
R “Ray” Wang (pronounced WAHNG) is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc. He’s the author of the popular business strategy and technology blog “A Software Insider’s Point of View”. Wang has held executive roles in product, marketing, strategy, and consulting at institutions such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital. His best selling book, Disrupting Digital Business, published by Harvard Business Review Press provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000.
Wang is a prominent dynamic keynote speaker, research analyst, and industry commentator working with clients to transform their business models using exponential technologies. He’s spoken around the world at almost every tech related conference including keynotes for tens of thousands of people and intimate executive settings such as Davos. Ray’s clients include a majority of the Fortune 500 and Global 200.
Ray is well quoted in media outlets such as the Wall Street Journal, FoxBusiness, CNBC, Bloomberg, CNN, CGTN, Tech Crunch, Business Week, and Fortune. He has thrice won the prestigious Institute of Industry Analyst Relations (IIAR) Analyst of the Year Award and has repeatedly been in the #1 slot in the AR Power 100 list for over 10 years. Ray resides in Silicon Valley when not traveling 500,000 miles a year in the air. 
