Business

CRM Watchlist 2019: The big engines that could (Part 2A, Oracle)

CRM Watchlist 2019: The big engines that could (Part 2A, Oracle)

Oracle, one of the winners of the CRM Watchlist 2019, is a gigantic company that’s been in the public eye for decades. Now they are realigned and ready to travel to new frontiers and engage a new breed of customer. Are they ready?

The great UK rail disruption: How Virgin Train restored order from chaos

The great UK rail disruption: How Virgin Train restored order from chaos

Virgin Trains, a ServiceNow customer, is undergoing transformation like so many industries. Where it differs is with its team, its perspective, and its success. Listen to John Sullivan, Virgin Trains CIO tell you about it. You will learn something.