Business

NASSCOM 2017: Indian IT services paralyzed by Trump, but being a deer in the headlights is not an option

NASSCOM 2017: Indian IT services paralyzed by Trump, but being a deer in the headlights is not an option

When, in history, has there existed a market that just keeps relentlessly growing at 5-10% each year, with profit margins consistently at a 15-20% level; and for well over a decade? Yet you attend the annual flagship Indian IT conference only to experience an atmosphere of acute paranoia and paralysis.  Is change really that frightening? Even most […]

SAP: Hidden Figures

SAP: Hidden Figures

SAP held its Capital Markets Day in New York and shared slides which showed impressive numbers across the last 7 years – like this one: But like in the new movie about the unsung NASA “human computers” who worked the complex math behind the first US manned mission to space, I wish SAP had also […]

DevOps and user experience at Concur

DevOps and user experience at Concur

Image from Wikipedia User experience is not just about pretty design and attractive software screens. It encompasses every link in the chain that influences interactions between a user and the system. Historically, the enterprise software industry prioritized features and functions over usability. The industry’s poor reputation is a predictable result of this legacy. Although front-end […]