Business

Time to hangout with the real robo-bosses at the FORA Council this September

Time to hangout with the real robo-bosses at the FORA Council this September

When an industry is enduring a secular shift that is literally redefining how we do work, it’s pretty important to get some real, unfettered dialog going among all the key stakeholders this impacts. We need to break free from the glitzy paid-for sales presentations, robot keyrings, stress balls, nasty logo-ed leather notepads and greedy events firms vying […]

Some things about HPE Software summit 2017. Number three will shock you.

Some things about HPE Software summit 2017. Number three will shock you.

I came to HPE Discover 2017 with fairly low expectations. I was there to talk to customers about their agile and DevOps transformations, rather than for the formal analyst program. In case you haven’t been following the news in September a newco will be formed in what HPE is calling a “spin merge” with Micro […]

A company like me: Beyond customer-centric to customer-engaged

A company like me: Beyond customer-centric to customer-engaged

Being a “company like me” takes more than simple customer-centric actions, it takes customer-engaged behavior at the level of the company’s DNA. Here are the characteristics of a customer-engaged company. Embed them into your business’ genetic makeup.