Business

Everything you ever wanted to know about the Energy sector but never dared to ask...

Everything you ever wanted to know about the Energy sector but never dared to ask…

We can obsess about losing our jobs to robots, our traditional industries being wiped out by digital transformation, our politicians losing the plot… but it’ll all count for nothing if we abuse our valuable natural resources and pollute the air we breathe.  So without further ado, let’s hear the real deal about on what’s going […]

Fintech and banking: Platforms in transition

Fintech and banking: Platforms in transition

Image from iStockphoto Banking faces an extraordinary situation today because several factors have disrupted their core business: Low interest rates mean that customer deposits can actually cost banks money Higher customer expectations force banks to invest in mobile and other services to remain competitive Fintech startups have disaggregated traditional banking services (and customer segments) into […]

Dylan's Candy Bar: Customer experience in retail and e-commerce

Dylan’s Candy Bar: Customer experience in retail and e-commerce

The retail industry is undergoing intense change, driven by e-commerce and shifting consumer expectations. Certainly, selling candy in stores and online appears like a commodity business, but retailer Dylan’s Candy Bar has found a way to differentiate its business with a unique customer experience. Founded by Dylan Lauren, daughter of the famous fashion designer, Ralph […]