Business

Why these lawsuits should have started two decades ago

Why these lawsuits should have started two decades ago

MillerCoors is suing HCL for a botched SAP project. As usual there will be plenty of finger pointing and analysts saying everyone is to blame – the customer, SAP and the SI. Probably true but as in an auto accident we should be able to apportion a reasonably precise amount of blame across each of […]

The 10 Things I’d Tell My Younger CEO Self to Do Better Next Time

The 10 Things I’d Tell My Younger CEO Self to Do Better Next Time

We’ve hit some of these points before, but what are the Top 10 things I’d tell myself to do better, if I could go back in time? My top list: Slow down big decisions — when you aren’t sure. You have to move fast and break things, but if the pit in your stomach says […]

The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

Remember all those juicy reasons why companies jumped into outsourcing? Like driving out cost, standardizing processes, perhaps even finding a few nuggets of innovation along the way with better access to talent and technology? Well our new 2017 State of Operations and Outsourcing Study of 454 major enterprise buyers gives a pretty gloomy picture of […]

CIO playbook: Digital transformation at scale

CIO playbook: Digital transformation at scale

The impact of digital transformation on the CIO and IT is considerable. A world expert explains how to undertake transformation in large organizations.

Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining

Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining

The Q4 results season has finally ended and we’re able to report on the final Q4 standings. We’ve visualised the latest set of results for Q4 in the diagram, the top chart shows our usual margin v growth view (excluding AWS). With a chart showing the quarterly growth for Q4, an estimation of the annual […]