Business

No more denial for WNS as it makes its concerted procurement play

No more denial for WNS as it makes its concerted procurement play

This is era of the emerging BPO provider, as IT services stagnate and clients demand greater personalization and attention from business services firms that have the scale, resources, hunger and technology enablement skills to take on increasing complexity and make sense out of the dataswamps plaguing so many of today’s businesses. One such stalwart of BPO, quietly […]

Which Service Providers will help our healthcare organizations survive, even thrive, post-ACA?

Which Service Providers will help our healthcare organizations survive, even thrive, post-ACA?

Have we ever lived in such unpredictable political times?  An unpredictable president-elect, with unpredictable policies in areas where it’s hard to predict what will work… or what won’t, whatever we predict. But one prediction is certain… HfS has a healthcare analyst who’ll keep pounding away at the issues and challenges, where this industry needs to plug capability gaps […]