Trends & Concepts

Research: Why CIOs fail and how to fix it

Research: Why CIOs fail and how to fix it

Digital transformation has placed CIOs under tremendous pressure. As expectations of IT increase, CIOs must adapt to a business environment where innovation, speed, and solution precision are essential.   Unfortunately, the historical relationship between IT and the business has been fraught with difficulty. With IT failure rates estimated between 30- and 70-percent, CIOs have significant […]

Is digital experience management the new social business?

Is digital experience management the new social business?

The last half-decade has largely been a drawn out struggle for organizations as they attempt to find their way towards a pragmatic and workable management model for digital engagement with their stakeholders. At issue, among other top factors, is a blistering rate of digital evolution, rampant technological complexity, and ongoing mass behavior change in the […]