Trends & Concepts

Microsoft-Adobe's amazing partnership: Creating a new category?

Microsoft-Adobe’s amazing partnership: Creating a new category?

Shantanu Narayen, CEO of Adobe, is a great believer in the potential of the Adobe/Microsoft partnership. So am I. But can it create a new category and market around digital engagement and customer experience management?

The biggest insights and trends in digital transformation for 2019

The biggest insights and trends in digital transformation for 2019

Perhaps the biggest surprise of all about digital transformation isn’t that large scale change is hard. It’s safe to say that’s now well established and widely known. It’s how to do it repeatably and sustainably that appears to be the key. We’ve also learned along the way that digital change is often more about the […]

Finding time

Finding time

If there is one sentence I have heard the most as an excuse in my career, it would be “I didn’t have the time to get to it”. This would be totally fine if it came from someone who had to do multiple jobs to take care of their family, or something along similar lines. […]