Oracles streak of missed opportunities
No, this does not have much to do with Oracle’s recent quarter. Nor is it about intrigue and gossip so many analysts use to compare Oracle to the Trumpian White House. It has more to do with two decades of enterprise tech I have researched as I write SAP Nation 3.0. It is striking how […]
A subdued SuccessConnect
Vegas has way of making people, how do you say it, exuberant. On one day there was the CHRO of SAP, Stefan Reis presenting to the press corps about moving his workforce systems to the cloud to manage the giant 90,000+ global employee base. The next day he is in god-awful trousers with planet Mars […]
Evolution of data platforms: Using the right data for the right outcomes
Thought leader Esteban Kolsky takes on the big question: What will data platforms look like now that big data’s hype is over and big data “solutions” are at hand? This is the second part beckoning.
Barely a third of outsourcing deals are now safe: Window-dressing legacy engagements is over
We’ve been talking about the legacy model of butts-on-seats “mess for less” outsourcing fizzling out for years, but somehow the same old candidates have clung on grimly to the same old model, relying on clients that still find a modicum of comfort negotiating rate cards down to the lowest common denominator, content to hobble along […]
Why Microservices Will Become a Core Business Strategy for Most Organizations
As an industry, we have collectively returned to that eternal debate about what constitutes a largely technical evolution versus when an important digital idea becomes a full-blown business trend. This has happened before with Web sites, e-commerce, mobile applications, social media, and other well-known advances. It can be hard to remember that at first these […]
What to do with the data? The evolution of data platforms in a post big data world
Thought leader Esteban Kolsky takes on the big question: What will data platforms look like now that big data’s hype is over and big data “solutions” are at hand?
It’s Bots-on-Seats as IBM, Cognizant and Accenture lead the HFS TOP 10 Cognitive Assistants
The word “Chatbot” is officially banned: they treat conversations like they’re a game of tennis: talk, reply, talk, reply. There is little to no context and zero intelligence, just pre-programmed responses only set up to deal with a pre-set finite number of frequently asked questions. It’s a legacy customer experience that most of us go out of […]
Products are Conversations
Cartoon by Gapingvoid Products are Conversations We’ve lost our way in Product Management. When the biggest problem Product Managers face is setting roadmap priorities based on market feedback, it’s symptomatic of the underlying practices and tools. Simply put, Products are Conversations. How you orchestrate conversations with customers and cross-functionally in your organization is what makes […]
58% Of All Healthcare Breaches Are Initiated By Insiders
58% of healthcare systems breach attempts involve inside actors, which makes this the leading industry for insider threats today. Ransomware leads all malicious code categories, responsible for 70% of breach attempt incidents. Stealing laptops from medical professionals’ cars to obtain privileged access credentials to gain access and install malware on healthcare networks, exfiltrate valuable data […]
Google Needs To Make Machine Learning Their Growth Fuel
In 2017 Google outspent Microsoft, Apple, and Facebook on R&D spending with the majority being on AI and machine learning. One of the company’s initial forays into AI and machine learning was its $600M acquisition of AI startup DeepMind in January 2014. Google needs new AI- and machine learning-driven businesses that have lower Total Acquisition […]
