CRM Watchlist 2019: The big engines that could (Part 2A, Oracle)
Oracle, one of the winners of the CRM Watchlist 2019, is a gigantic company that’s been in the public eye for decades. Now they are realigned and ready to travel to new frontiers and engage a new breed of customer. Are they ready?
10 Charts That Will Change Your Perspective Of AI In Marketing
Top-performing companies are more than twice as likely to be using AI for marketing (28% vs. 12%) according to Adobe’s latest Digital Intelligence Briefing. Retailers are investing $5.9B this year in AI-based marketing and customer service solutions to improve shoppers’ buying experiences according to IDC. Financial Services marketers lead all other industries in AI application adoption, with 37% […]
Want to survive the AI era? YOU have a simple choice to make…
When it comes to staying relevant in today’s workforce, let’s get to the heart of the matter – YOU have a simple choice to make: Do nothing and be part of the “Frozen Middle”. Decide you can’t be bothered to learn anything new, so make sure your firm has the same attitude (or has […]
The DIY movement in IT – what does it take to succeed ?
A few days ago, my friend Frank Scavo wrote about the pendulum starting to swing from commercial software to custom built software . Today morning, I listened to his podcast with another common friend Den Howlett . Photo by Pixabay on Pexels.com I would highly encourage you to read Frank’s blog and listen to the […]
What’s Next For You? How AI Is Transforming Talent Management
Bottom Line: Taking on the talent crisis with greater intelligence and insight, delivering a consistently excellent candidate experience, and making diversity and inclusion a part of their DNA differentiates growing businesses who are attracting and retaining employees. The book What’s Next For You? by Ashutosh Garg, CEO and Co-Founder and Kamal Ahluwalia, President of eightfold.ai provide valuable insights and a data-driven roadmap […]
Control your own destiny when it comes to EOL of your packages
A recent Rimini Street survey says that in spite of the announced 2025 end of life for core applications in SAP Business Suite 7 ERP product and older versions, “Of the IT leaders surveyed, two-thirds state they either have no plans to migrate to S/4HANA (35%) or are undecided about moving to S/4HANA (32%) ” IDC, on […]
Indeed’s 10 Most Popular AI & Machine Learning Jobs This Year
AI and Machine Learning job postings on Indeed rose 29.10% over the last year between May 2018 and May 2019. Machine Learning and Deep Learning Engineers are the most popular jobs posted on Indeed between 2018 and 2019. Machine Learning Engineers are earning an average salary of $142,858.57 in 2019 based on an analysis of […]
Salesforce Now Has Over 19% Of The CRM Market
Salesforce dominated the worldwide CRM market with a 19.5% market share in 2018, over double its nearest rival, SAP, at 8.3% share. Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach $48.2B in 2018. 72.9% of CRM spending was on software as a service (SaaS) in 2018, which is expected […]
Customer Experiences Define Success In A Digital-First World
91% of enterprises have adopted or have plans to adopt a digital-first strategy. Of these enterprises, 48% already have a digital-first approach in place. Creating better customer experiences (67%), improving process efficiency through automation (53%), and driving new revenue (48%) are the top three digital business strategies enterprises are investing in today. 35% of enterprises […]
The great UK rail disruption: How Virgin Train restored order from chaos
Virgin Trains, a ServiceNow customer, is undergoing transformation like so many industries. Where it differs is with its team, its perspective, and its success. Listen to John Sullivan, Virgin Trains CIO tell you about it. You will learn something.
