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Alignment isn’t a wing formation (photo credit iStock by Getty Images)

“Practices for Effective Distributed Teams” in Social Productivity

Practices for Effective Distributed Teams I’ve worked with distributed teams with my last three startups. I find that with the right practices distributed teams can be more efficient and effective, so long as you over-invest in certain things to make up for distance. To share best practices, I’d like to begin by exploring how time and […]

You can bet your mortgage-as-a-service on Accenture, Wipro, Cognizant and TCS

You can bet your mortgage-as-a-service on Accenture, Wipro, Cognizant and TCS

Perhaps the best example of the evolving As-a-Service delivery model that immerses all the value levers of global delivery; namely offshore talent, cognitive automation tools, analytics and the digital customer experience, can be found in the burgeoning mortgage processing industry.  With banks going all out to sell highly competitive mortgages at record low interest rates, the […]

Social media has turned us into a society of gibbering digital morons

Social media has turned us into a society of gibbering digital morons

As someone who has profited very nicely from social media (I helped build an analyst company with blogging and social at the heart of our culture), I am probably not the most appropriate person to speak out against the negative side of social media’s impact.  But, as Gerald Ronson once famously espoused to the editor […]