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Accenture, IBM, Capgemini and Wipro lead the first application services Top 10

Accenture, IBM, Capgemini and Wipro lead the first application services Top 10

So it’s now 2019, and HFS’ Ollie O’Donoghue and Jamie Snowdon waste no time in the world of the new feisty Top 10 methodology, where they take no prisoners in ranking how the leading application development and management service providers performed… The market continues to test and experiment with new frameworks and methodologies. The most notable are […]

Conversational AI goes mainstream at Capital One bank

Conversational AI goes mainstream at Capital One bank

Capital One is one of the largest banks in the world, with revenue over $27 billion. They are also behind the ubiquitous “What’s in your wallet?” television commercials. To take a deep dive, I invited Capital One’s head of conversational AI, Ken Dodelin, as my guest on the CXOTalk series of conversations with business and […]