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Why going straight to digital from your legacy outsourcing engagement is like buying a Tesla

Why going straight to digital from your legacy outsourcing engagement is like buying a Tesla

As we discussed last week, the 2019 State of Operations data shows a strong appetite from enterprises to dump legacy outsourcing practices and reinvest in operating models that can take them straight to digital. While the desire to invest in an outsourcing model nose-dived from 62% in 2018 to 28% this year, it’s also worth looking at […]