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Oracle talks customer experience at Modern CX 2019

Oracle talks customer experience at Modern CX 2019

Oracle presented its vision for customer experience recently at its annual event for marketers, called Modern Customer Experience 2019, held in Las Vegas. Customer experience means the sum of all touchpoints a customer has with a brand. Because creating a great experience is easy to describe but difficult to execute well, let’s dive into the […]

This is not Denis. he has more hair.  Image of Nikolai Kondratiev. :-)

Riding the K-wave: Disruptive innovation in the age of sustainability

We’re at the beginning of a new economic cycle, a K-wave; one that will offer the greatest industry, job, and wealth generating opportunities in history. If this movie looks familiar it’s because you remember the beginning of the age of IT.