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Equifax : Disturbing Developments

Equifax : Disturbing Developments

Credit-rating company Equifax’s data breach, which involves an estimated 143 million people, may not be the largest that we have seen, after all Yahoo lost billions of emails in a series of data breaches, most of them brought out to the public much later. Given the nature of data at play here, this is clearly […]

It's Design Thinking heaven with TandemSeven as Genpact makes its OneOffice move

It’s Design Thinking heaven with TandemSeven as Genpact makes its OneOffice move

“You guys really should evolve your lean capabilities into Design Thinking with your clients” was my conversation with Genpact’s innovation lead, Gianni Giacomelli (pictured), a year ago.  “You should also do that with your research clients” was Gianni’s response.  Exactly a year later, we open our  Research ThinkTank in Cambridge England to perform said exercises with our clients, and […]

The digital transformation of learning: Social, informal, self-service, and enjoyable

The digital transformation of learning: Social, informal, self-service, and enjoyable

Technology has long been used to improve how we learn, but today’s digital advances, particularly with social media, have taken learning in powerful new — and for some — entirely unexpected directions.

Automation to displace 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022

Automation to displace 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022

A lot has changed in the last year… especially when it comes to automation: it has now become the broadly-accepted efficiency tool for cost leverage with operations. Every customer has RPA project managers and automation leads hungry for data, advice, and ideas. Every service provider has RPA embedded into their service delivery models, and every credible advisor has a practice […]