Technology / Software

Conversational AI goes mainstream at Capital One bank

Conversational AI goes mainstream at Capital One bank

Capital One is one of the largest banks in the world, with revenue over $27 billion. They are also behind the ubiquitous “What’s in your wallet?” television commercials. To take a deep dive, I invited Capital One’s head of conversational AI, Ken Dodelin, as my guest on the CXOTalk series of conversations with business and […]