Infor’s Vertical Journey
Five years ago, I wrote a note titled Infor: a grown-up sleath startup. I wrote about investments Charles Phillips and his team were making including those in ION middleware and in beautification its captive design agency Hook and Loop was bringing to the product, to its events and real estate. But I was particularly excited about […]
How AI & Machine Learning Are Redefining The War For Talent
By 2020, more than 20 million job seekers will look for automated advice on how to improve their ranking in job-matching algorithms according to Gartner. More than 50% of large enterprises based in North America and Western Europe will include diversity and inclusion enablement criteria in their HCM technology selection processes by 2020. By 2022, […]
The Quickening: a keynote about software development velocity at New Relic’s Futurestack 2018 Conference
This week I gave a keynote at New Relic’s FutureStack conference in SF. Isaac Eldridge did a great write up here – 10 Thoughts on Modern Software from RedMonk’s James Governor. You really need to read his post. Here is my own summary though: Everything is accelerating in business, and the stakes are higher than ever. […]
What to do with the data? The evolution of data platforms in a post big data world
Thought leader Esteban Kolsky takes on the big question: What will data platforms look like now that big data’s hype is over and big data “solutions” are at hand?
It’s Bots-on-Seats as IBM, Cognizant and Accenture lead the HFS TOP 10 Cognitive Assistants
The word “Chatbot” is officially banned: they treat conversations like they’re a game of tennis: talk, reply, talk, reply. There is little to no context and zero intelligence, just pre-programmed responses only set up to deal with a pre-set finite number of frequently asked questions. It’s a legacy customer experience that most of us go out of […]
Implementation Groundhog Day
I was recently introduced to Bonnie Tinder, founder of Raven Intel. Her startup is on a mission to “quantify the quality” of HCM implementation projects, especially the role of the SI partner. As her site says “We’re amplifying the voice of the pastcustomer so the future customer can find the perfect partner.” It is a noble mission and she […]
Products are Conversations
Cartoon by Gapingvoid Products are Conversations We’ve lost our way in Product Management. When the biggest problem Product Managers face is setting roadmap priorities based on market feedback, it’s symptomatic of the underlying practices and tools. Simply put, Products are Conversations. How you orchestrate conversations with customers and cross-functionally in your organization is what makes […]
58% Of All Healthcare Breaches Are Initiated By Insiders
58% of healthcare systems breach attempts involve inside actors, which makes this the leading industry for insider threats today. Ransomware leads all malicious code categories, responsible for 70% of breach attempt incidents. Stealing laptops from medical professionals’ cars to obtain privileged access credentials to gain access and install malware on healthcare networks, exfiltrate valuable data […]
Google Needs To Make Machine Learning Their Growth Fuel
In 2017 Google outspent Microsoft, Apple, and Facebook on R&D spending with the majority being on AI and machine learning. One of the company’s initial forays into AI and machine learning was its $600M acquisition of AI startup DeepMind in January 2014. Google needs new AI- and machine learning-driven businesses that have lower Total Acquisition […]
When Will We See an Open Platform to Connect People & Work?
I recently wrote about the difference between an application and a platform. As I wrote, “…most SaaS vendors are not platforms but merely providers of feature-rich applications”. I’ve noticed first hand two of the biggest challenges most enterprise SaaS vendors face today: 1) making it easy to integrate with and to third party applications and […]
