Technology / Software

What to do with the data? The evolution of data platforms in a post big data world

What to do with the data? The evolution of data platforms in a post big data world

Thought leader Esteban Kolsky takes on the big question: What will data platforms look like now that big data’s hype is over and big data “solutions” are at hand?

It's Bots-on-Seats as IBM, Cognizant and Accenture lead the HFS TOP 10 Cognitive Assistants

It’s Bots-on-Seats as IBM, Cognizant and Accenture lead the HFS TOP 10 Cognitive Assistants

The word “Chatbot” is officially banned:  they treat conversations like they’re a game of tennis: talk, reply, talk, reply.  There is little to no context and zero intelligence, just pre-programmed responses only set up to deal with a pre-set finite number of frequently asked questions.  It’s a  legacy customer experience that most of us go out of […]