Customer Experiences Define Success In A Digital-First World
91% of enterprises have adopted or have plans to adopt a digital-first strategy. Of these enterprises, 48% already have a digital-first approach in place. Creating better customer experiences (67%), improving process efficiency through automation (53%), and driving new revenue (48%) are the top three digital business strategies enterprises are investing in today. 35% of enterprises […]
Zoho’s strikingly different global path
I have heard Zoho talk about doing business in UAE and Nigeria. That is so different from other cloud vendors which tend to mostly focus on N. America and Europe. Over the last decade, their US revenues have steadily declined to now about 40%. Not because the US, is not growing, because other regions have […]
The IFS-Acumatica-EQT “powerhouse”?
Part of me is excited by the announcement that EQT, the private equity investor in IFS is also buying Acumatica. I have been saying for a while even after two decades of cloud applications, there are shockingly few operational applications for manufacturing and other industrial markets. But the announcement also has me asking “so what?” The good […]
Top 10 Cybersecurity Companies To Watch In 2019
Gartner predicts worldwide spending on information security products and services will reach $124B in 2019, growing 8.7% over the $114B invested in 2018. Cloud Security platform and application sales are projected to grow at a 35.3% Compound Annual Growth Rate (CAGR) between 2017 to 2019, becoming a $459M market this year. Security Services is projected to be […]
Machine Learning Is Helping To Stop Security Breaches With Threat Analytics
Bottom Line: Machine learning is enabling threat analytics to deliver greater precision regarding the risk context of privileged users’ behavior, creating notifications of risky activity in real time, while also being able to actively respond to incidents by cutting off sessions, adding additional monitoring, or flagging for forensic follow-up. Separating Security Hacks Fact from Fiction It’s […]
Smart Machines Are The Future Of Manufacturing
Industrial Internet of Things (IIoT) presents integration architecture challenges that once solved can enable use cases that deliver fast-growing revenue opportunities. ISA-95 addressed the rise of global production and distributed supply chains yet are still deficient on the issue of data and security, specifically the proliferation of IIoT sensors, which are the real security perimeter […]
CRM Watchlist 2019 winners: The big engines that could part one — Infor and SAP
SAP and Infor won the CRM Watchlist 2019 — and they did so with some power. They both have some similar and some very very different reasons for their victory, but a victory nonetheless. SAP won, and they win more often than not, and here’s why. Infor won, and they won for some truly distinctive reasons for their impact. Why? Read on.
CRM Watchlist Winners with Distinction part two: Salesforce
Salesforce and Adobe were the two CRM Watchlist 2019 Winners with Distinction. Want to know why Salesforce has the impact it has? Think culture. And then think everything else.
CRM Watchlist Winners with Distinction 2019 part one: Adobe
The CRM Watchlist Winners with Distinction won top honors for a reason. Let’s start by seeing what Adobe did to win — and why analyst bias was used as a positive not a negative.
Scaled Agile does not cure the lack of engineering maturity
Scaled Agile has the status of a religion in many tech shops I know. Like with religions – its followers express unquestioned faith, intolerance for other ideas (Waterfall is the devil, EVERYONE should be trained in SAFe), and its praises will drown its criticisms (its not a problem of the framework – you are just […]
