
Minimizing the Cost of SaaS Operations
SaaS software is much more dependent on being run by the numbers than conventional on-premises software because the expenses are front loaded and the costs are back loaded. SAP learned this the hard way with its Business By Design product, for example. If you run the numbers, there is a high degree of correlation between […]

The Long, Winding Road to Online Collaboration
For the past two years, Adobe has been evolving a suite of online collaboration tools at its Acrobat.com website (the first services came online in June 2008). The latest iteration launches today with the release of Acrobat.com Workspaces. This new service lets users create virtual workspaces where they can share files and folders with others […]

Product Update: Workday 10
You may well wonder why I’m writing about this when Workday’s newest release (yes, those releases are coming three times a year when PeopleSoft releases are coming every 3 years) has already been covered by several of the top enterprise software analysts, including Altimeter’s Ray Wang, InformationWeek’s Doug Henschen and Strativa’s Frank Scavo, and many more have full research […]