VMforce: Why? What? How?
There are a few questions every CIO, developer and business user will ask about VMForce: What is VMforce? Why does it matter to me? How will it work? Will it help me build new kinds of apps that are social and mobile? In simple terms, VMforce service will allow every Java developer to write applications […]
FUD in the House of SaaS – More on Suites
Recently I wrote about the evergreen Best-of-breed vs. Integrated All-in-One Suite debate again, arguing: Call me “old school”, but I also believe in the value of having one tightly integrated system for most business needs, and I believe it’s true not only for large corporations but much smaller businesses. I don’t have CIO’s to back […]
Dude – Where’s My Customer? On Telcos, Utilities and Smart Grids. Towards a “SIM Card” for Smart Grids
We had a really solid briefing with Convergys today. The firm sells software and services to telcos and utilities for customer care and billing – it has 80k employees worldwide, 550+ clients, and $3bn in revenue. According to Greenmonk research most utilities are failing to understand the the need to put the customer right at the […]
Spend Matters, Live From ISM on Wednesday: Supply Risk Management Solution Analysis Session (Part 1)
This Wednesday at 9:00 AM PDT at ISM, I’ll be co-presenting with Sherry Gordon, a Spend Matters contributor and president of the Value Chain Group. Our session is titled “Understanding and Choosing Supply Risk Solutions: Software, Content and Analytics.” The two of us spent quite a bit of time analyzing the supply risk solution landscape […]
Sharing Files in a Multi-Device World
Listen to my conversation with Adam Gross, senior vice president of marketing and sales at cloud storage and synchronization service Dropbox. In this podcast, find out how file-sharing between users and across devices is helping people adapt to new Internet-enabled…
Thank You Beyond Anything CRM
Every now and then, something strikes me rather deeply – deeply enough to emit an outright gasp of an unshaped, almost unrecognizable emotion. Some times it’s flash of insight into a problem or idea I’ve been wrestling with for a long time. Sometimes it’s a welling up of a feeling that leans in the direction […]
Salesforce Enters the REAL Cloud — I Think
As many of you probably know, salesforce.com acquired Jigsaw a few days ago for an incredible (incredible for Jigsaw that is) $142,000,000. Salesforce.com is making an effort to become not just a PaaS provider, born a CRM provider, but now a complete cloud offering.
IT failure and collaboration: Ten big symptoms
IT failures often arise from dysfunctional communication, collaboration, and planning across information silos and boundaries. Success requires more.
