Monday’s Musings: Q1 2011 State of Social CRM and CRM From An EMEA Point Of View
Greeting from London! It’s been a great surprise to enjoy the sunny and warm weather (by UK standards) as I readjust my body clock. Thankfully, I’ve had a chance to catch up with a few new and old clients, several analysts, media moguls, and in real life meetups w/ close relationships (i.e. @grahamhill and @buchanla) […]
The US Federal Government and Open Source
Reflecting on the US federal government using open source.
Pinch me. Social Business has arrived.
I am here on the ground at IBM’s gala Lotusphere annual event. If I didn’t see it for my own eyes, I wouldn’t believe it. Social Business is all the rage and the main storyline IBM is taking to its customers going forward. IBM Executives are describing “social” as the next wave in enterprise computing: […]
Salesforce’s Halftime Extravaganza
Last week Salesforce.com representatives briefed me on the Chatter.com roll out strategy. They’ve bought a couple of Super Bowl ads and they are working with the Black Eyed Peas’ Will.I.Am to produce the ad. The whole process is managed by Chatter, naturally. In the ads Salesforce will provide a real-life demonstration of Chatter being used […]
How Salesforce Missed their Golden Opportunity with Free Chatter
Today, January 31 2011, Salesforce made their Chatter product available for free to any company in the world. There are certain limitations to the offer: there is no access to the reporting dashboards, no access to the AppExchange marketplace, and all user accounts must be in the same domain name. Under this model, the first […]
Carnac The Magnificent: Unseen Answers To 2011′s Unknown Questions
Carnac the Magnificent When we lost Johnny Carson, we lost a great entertainer. For thirty years, 1962 to 1992, he dominated late night television, and he did that without insulting our intelligence or our sensibilities. My beloved grandmother, Bubbi Bloom, with whom I lived through much of high school, would get ready for Johnny’s Tonight […]
Egypt’s crisis: where social media threatens global outsourcing
When the first response of the government, in times of political crisis, is to shut down the Web, this has a massive impact on the nation’s global sourcing infrastructure to support global businesses.
My ‘Social Graph’
I’ve been noodling around a bit lately in regard to which of the many Social networks I belong to that I use – and which I’ve stopped using. Thinking it through it came down to two fundamental reasons that I might choose to participate (or not): Fun Value (business or otherwise) Being a reformed(?) analyst […]
Will Ariba’s Currency Serve as a Means to a Dominant End?
We’ll be reviewing Ariba’s most recent quarterly earnings performance in detail starting later today, looking at clues about its implications for customers, competitors and the broader market (if you want financial analysis, there…
