
On-demand Market Maturity and the User Experience: Salesforce, Workday, and Microsoft Show How to Get it Right
The week before Labor Day was an on-demand trifecta, a perfect storm of theory and practice on what the brave new world of on-demand software and services can and will evolve to in the coming years. It was the week of Dreamforce and the maturation of Chatter, the week that Workday hosted a group of […]

Five Emergent Strategies for Improving Social Business Performance
While many organizations are still ascending the early portion of the ladder of enterprise social media adoption, a growing number of efforts are becoming increasingly organized at a strategic level. In both my research and work in the field, I’ve found that this higher level of formality and ceremony can be invaluable for driving broad awareness […]
Monkey Business @ HP
Bloomberg reports the HP Board is considering replacing CEO Leo Apotheker after less then a year tenure… poor Leo, after this and his previous gig as SAP CEO where he lasted 10 months, he might as well specialize on 10-month “turnaround” gigs.
But it would be naive to think Leo could have initiated …

Analyzing the Crossgate Acquisition: An SAP and Market Perspective
Earlier this morning, we covered the P2P rationale behind the SAP/Crossgate acquisition, while touching upon other points as well. On the surface, the transaction will provide SAP with a market offering to help bring together the space…

OpenEdge BPM: Modifying an OE Application To Integrate With BPM
I sat in on a breakout session today at the Progress Revolution conference on OpenEdge BPM and migrating existing OpenEdge applications to work with (Savvion) BPM. There are some new ways of doing this that are coming in OE 11 that we are not seeing in this session, but I’ve had a few conversations with […]

Assessing the Real Value of ‘Me’
Last year, I had the opportunity to spend a day in Monterey, California with CHROs and HR executives from some of the largest organizations in the world. My charter was to suggest a practical pathway for how HR can become a critical weapon in the arsenal of ‘compete to win in the 21st century’ planning and how the connected […]

Carbon Survey Calls Salesforce Leader in Carbon Abatement
Marc Benioff’s Facebook page says that Salesforce.com is a rising leader in the effort to get carbon out of business. I didn’t know there was such a survey or report but I am glad there is. Getting carbon out of your business processes is hugely important. While most people will view this as an anti-pollution […]

Dreamforce 2011: Salesforce & the Social Enterprise Will Be Here All Week (Part 3)
The “Other” Technology Stuff Chatter was the centerpiece of the social enterprise that salesforce.com announced but still only part of the technological foundation. Several other pieces need to be brought out here before we rev up the engines and fly briefly into the CRM pillars of salesforce and some of my concerns in the midst […]

Fool Me Once?
Shades of George W. Bush and Victoria’s Secret all in one. We got fooled again last week by our own ineptitude and inability to learn from history when Target stores website crashed under the weight of a highly successful marketing campaign. The last time anything remotely similar happened was when Victoria’s Secret decided to do […]