By Susan Scrupski on April 1, 2016
I caught up this week with Cai Kjaer whom I’ve known via the social web as one of the founders of Optimice. We used Optimice at Change Agents Worldwide to map our core competencies within the network. I’ve always been a big fan of Social Network Analysis (SNA), and feel we are leaving a lot of […]
Posted in Technology / Software | Tagged adoption, Cai Kjaer, chatter, Enterprise 2.0, enterprise social networks, ESN, innovation, Optimice, SNA, social network analysis, social networking, SWOOP, yammer
By Susan Scrupski on April 9, 2014
It should come as no surprise that a one-dimensional approach to network “deployment” will yield lackluster results. In the heyday of the Enterprise 2.0 movement, it was largely IT that introduced social networks to the workforce. The mistake that many customers made in those early days was viewing social networks as a technology platform vs. […]
Posted in Trends & Concepts | Tagged adoption, change agents, Change Management, Digital Workplace, Enterprise 2.0, future of work, Leadership, Organizational Change, Social network, social network analysis
By Susan Scrupski on February 10, 2014
[This is a bit of an insider post. New blog readers, please bear with me.] Here’s a question: When did you first fall in love with Luis Suarez? For me, it was sometime in 2006 or 2007. I first wrote about him on my blog in 2007 after he unpacked a 7-part analysis of the […]
Posted in Trends & Concepts | Tagged adoption, change, change agents, Change Agents Worldwide, collaborative economy, Digital Workplace, Leadership, Luis Suarez, networks, new age consulting
By Susan Scrupski on November 14, 2013
Let’s be honest: change bites! Most people do not like change. Change brings uncertainty, a loss of security and control, a fleeting feeling of helplessness, and even panic. Helping large organizations embrace disruptive change is a tall order. What’s needed are roadmaps, play books, guidance, intelligence, patience, and a little inspiration. But, change can be […]
Posted in Featured Posts, Trends & Concepts | Tagged adoption, Change Agents Worldwide, Salesforce Chatter, salesforce.com, social collaboration, Social network, WIIFM
By R "Ray" Wang on March 6, 2013
Greater Adoption In Social Business Signifies A Move To Consolidate Platforms Constellation’s buy-side clients tend to fit in the market leader or fast follower categories when it comes to organizational personas of disruptive technology adoption. Since 2010, respondents have progressed through the DEEPR framework and the latest results from 2012 indicate that most survey respondents […]
Posted in Trends & Concepts | Tagged #adobesummit, #ibmsocial, #ngcollective, #sabasummit, adoption, Apps Strategy, best practices, Business Outcomes, CEO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud options, CMO, CoIT, collaboration, collaboration insights, collaboration software, customer engagement, Customer Experience, disruptive, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, innovation, R "Ray" Wang;, rwang0, socbiz, social business, Social Business Software, social business strategist, Social Media, social technologies, Software Insider, SoftwareInsider, sxsw, Tuesday's Tip |
By Susan Scrupski on February 4, 2013
“Fools,” said I, “You do not know. Silence like a cancer grows.” Simon and Garfunkel If we’ve learned anything over these past six, going on seven years of covering the internal social collaboration sector, it’s that the social web has become a catalyst for intellectual curiosity. Tribes are forming everywhere with the growing popularity of niche sub-groups […]
Posted in Featured Posts, Trends & Concepts | Tagged adoption, Boston Consulting Group, Bruce Henderson, Clay Shirky, collaboration, linkedin, Simon & Garfunkel, social business, social collaboration
By R "Ray" Wang on December 3, 2012
Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology. In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies […]
Posted in Trends & Concepts | Tagged #techoptimization, adoption, analytics, Apps Strategy, best practices, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, change, Change Management, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, customer engagement, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, Digital Divide, digital marketing, Digital Marketing Transformation, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, future, future of business, future of work, innovation, innovation insights, innovation labs, management strategy, Monday's Musings, next gen cio, next gen CIO's, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next gen enterprise, next gen IT leaders, next generation, Next generation apps, organizational strategy, outcome focused, People to People, public cloud, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social Enterprise, Social Media, social technologies, Software Insider, SoftwareInsider, technology adoption, technology budgets, Technology Optimization, User Experience, ux |
By Susan Scrupski on October 5, 2012
Over the summer, we conducted a short survey among the Social Business Council members to gauge where large enterprises are regarding their progress introducing social to the enterprise. The request was made by a Council member who was looking for some hard benchmarking data he could share with his team. We wanted to answer the […]
Posted in Trends & Concepts | Tagged adoption, engagement, Market research, social business, social integration
By R "Ray" Wang on June 17, 2012
Social Business Adoption Dependent On Employee Adoption Social business is more than a technology decision. Many eager early adopters face challenges in adoption past the initial core team. As we move from eager early adopters to ubiquitous usage, an examination of some organizations who have failed at internal social business reveals a five common barriers […]
Posted in Business | Tagged activity streams, adoption, Apps Strategy, best practices, change, Change Management, CIO, collaboration, collaboration software, Constellation Research, early adopters, Engage, engagement, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, enterprise strategy, future of work, gamification, R "Ray" Wang;, rwang0, socbiz, social business, Social Business Software, social business strategist, social commerce, Social Enterprise, social enterprise apps, Social Media, Software Insider, SoftwareInsider, Tuesday's Tip |
By R "Ray" Wang on May 21, 2012
Social Media Moves From Ubiquitous Usage To Relevant Rationalization Have we hit a social media plateau? In recent client conversations on usage of social media, the trendsetters appear to be “socialed out”. Most early adopters seem to be overwhelmed with their personal (Facebook, Google+), corporate (Yammer, Jive, Chatter, SharePoint), and professional (LinkedIn) social networks. In […]
Posted in Trends & Concepts | Tagged adoption, Apps Strategy, business drivers, business impact, business strategy, business technology, business value, Chief information officer, Chief Marketing Officer, Chief People Officer, CHRO, CIO, CMO, customer engagement, Customer Experience, customer experience management, customer relationship management, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, engagement, Engagement Apps, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, Facebook, google, GooglePlus, Linked In, linkedin, Monday's Musings, R "Ray" Wang;, rwang0, socbiz, social analytics, social business, Social Business Software, social business strategist, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, Software Insider, SoftwareInsider
