By Dion Hinchcliffe on September 1, 2011
Recently I’ve been tracking the growth of social analytics and the means of delivering well on it. Connecting it to the needs of the business is the next step beyond basics of collating, aggregating, and identifying patterns in what the world is doing that affects your organization. On ZDNet recently, I explored the rapidly growing trend of big data. Collectively, big data represents a set of highly innovative new ways that companies are developing to distill value from the sheer scale, richness, and complexity of today’s vast networks of people and their data, of which the Internet is just the biggest example. It is social media in particular, however, where big data and business value intersect.
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By Phil Wainewright on February 25, 2011
I found myself intrigued by the launch of Echo E2 during Social Media Week in San Francisco earlier this month. The new Echo service is a StreamServer and App Store that allows a company to bring together social media activity…
By Phil Wainewright on January 17, 2011
Over the past two months, I’ve bookmarked less than a half dozen articles as worth noting for the insights they provide. Looking back over them this past week, I’ve noticed two dominant themes that are core to the nature of collaboration and the social web. These two themes, curation and consultation, will both be key […]