By R "Ray" Wang on May 29, 2011
Executive Profile Series Delivers The Inside View On Disruptive Technologies Starting this week, we’ll be kicking off an on-going series of interviews with the people behind the technologies in Cloud Computing and Social Business. The interviews should provide insightful points of view from a customer, industry, and vendor perspective. The transcript of the 30 minute […]
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By Esteban Kolsky on January 24, 2011
Before we start – Genesys already has an enterprise software solution; they had it for some time. I remember having conversations with them at least in 2003-2004 (that I recall). It is a good solution also – evolved over the years from being a good ERMS (email response management systems) solution to become a full […]
By Michael Coté on September 1, 2010
Aclatel-Lucent is buying OpenPlug, which is a development suite that aims to make multi-platform development in the mobile space easier.
By Michael Coté on August 24, 2010
The telco ecosystem is finally waking up to Microsoft’s great epiphany of the 80’s and 90’s: it’s all about developers.
By Michael Coté on June 29, 2010
Helping carriers take advantage of selling apps instead of just voice and data.