
Virtual conference best practices: 2020 in review
Wow, it’s been over two months since my last post. I took a long break over the end of the year since there wasn’t a lot going on that inspired me to write, and we were in conference hiatus. Now that (virtual) conferences are ramping up again for 2021, I wanted to share some of […]

Gartner Keynote at Appian World: From Operational Excellence To Operational Resilience
The analysts are on the move this week: earlier in the week, we were all in Las Vegas for IBM Impact, now we’re all in DC for Appian World. I presented a BPM 101 session yesterday in the workshop day, and this morning Janelle Hill of Gartner is giving the opening keynote. I’ll be at […]