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Attensity

Transforming Data into Action - Part 3

Transforming Data into Action – Part 3

By Michael Fauscette on December 3, 2014

In part three of the series we will focus on sources of data beyond in-house transaction data and data collected from social listening, and the impact of the Internet and Cloud Computing on both the distribution of data and the business models that are evolving around that data. Data brokers, that is, companies that aggregate […]

Posted in Business, Featured Posts, Technology / Software | Tagged abn amro, Attensity, BFSI, Big Blue, Big Data, brokers, Cloud, Cloud Computing, DaaS, data, data2action, DataSift, EU, Gnip, ibm, microsoft, oracle, Privacy, socbiz, Social, Twitter, US

CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 2

CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 2

By Paul Greenberg on March 11, 2013

Last Thursday, I reviewed Attensity, Gigya and Jive. This week we complete the circle with the final three social mavens – Get Satisfaction, Lithium, Nimble. Again, I’m a bit tough but I do think a lot of these companies and they have been impact playe…

Posted in Business, Featured Posts, Technology / Software | Tagged Attensity, CRM, CRM Watchlist, CRM Watchlist 2013, Emerging Tech, Get Satisfaction, Gigya, ibm, Jive, lithium, salesforce.com, SAP AG | 1 Response

Monday’s Musings: A Working Vendor Landscape For Social Business

Monday’s Musings: A Working Vendor Landscape For Social Business

By R "Ray" Wang on August 15, 2011

Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant […]

Posted in Business, Featured Posts, Technology / Software | Tagged adobe, Adobe Omniture, Angel, Apps Strategy, Art Technology Group, ATG, Attensity, Attensity Group, Avaya, Bazaarvoice, broadvision, Broadvision Clearvale, CEO, CIO, Cisco, Cisco Quad, Clearvale, CMO, collaboration, collaboration software, community platforms, Consumerization of IT, CRM, customer engagement, customer experience management, customer service, disruptive, disruptive technologies, Disruptive technology, e20, e2conf, early adopters, early adoptions, early movers, eGain, Endeca, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise collaboration, enterprise software, enterprise strategy, Facebook, Genesys, Get Satisfaction, getsatisfaction, google, GooglePlus, ibm, IBM Connections, IBM Lotus, ibm software group, INgage Networks, Jive, Jive Software, KickApps, lithium, Lithium Technologies, microsoft, Microsoft Lync, Microsoft SharePoint, middleware, middleware platforms, Monday's Musings, Monday’s Musings, Moxie, Mzinga, NewsGator, Omniture, oracle, Oracle ATG, Oracle Beehive, R “Ray” Wang;, R "Ray" Wang;, RightNow, RightNow Technologies, rwang0, Saba, Salesforce Chatter, salesforce.com, sap, SAP Streamworks, SCRM, sharepoint, social business, Social Business Software, social commerce, Social CRM, Social Media, social middleware, social service, social support, social technologies, Socialcast, socialtext, Teleperformance, tibbr, Tibco, Tibco Tibbr, VMware, VMware SocialCast, west, yammer | 2 Responses

The CRM Watchlist Part IV: The Social Mainstream

The CRM Watchlist Part IV: The Social Mainstream

By Paul Greenberg on January 7, 2011

To Recap the Season So Far: The Yankees didn’t make it to the World Series. The (NY) Giants didn’t make it to the playoffs.  I’m tempted to not let any company in a city that beat the Yankees (Dallas) or the Giants (Green Bay?. Ahhh, but I like the Packers) not make the Watchlist but […]

Posted in Featured Posts, Technology / Software | Tagged Attensity, CRM Watchlist, ibm, INgage, Jive, Kickaps, lithium, netsuite, Nimble, Radian6, salesforce.com, sap, World Series, Yankees | 1 Response

What Does Assistly Think of Social Business?

What Does Assistly Think of Social Business?

By Esteban Kolsky on November 30, 2010

Following the series of asking vendors with Social Business credentials their thoughts on Social Business.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, Lithium, bluekiwi and NetBase are already posted. 1) Where is the Social world going to be in 12 months? 24 months? Today, Facebook and Twitter are two of the most popular websites on […]

Posted in Trends & Concepts | Tagged Assistly, Attensity, Customer Experience, getsatisfaction, NetBase, social business

What Does NetBase Think of Social Business?

What Does NetBase Think of Social Business?

By Esteban Kolsky on November 29, 2010

Following the series of asking vendors with Social Business credentials their thoughts on Social Business – NetBase is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, Lithium and bluekiwi are already posted. Where is the Social world going to be in 12 months? 24 months? As I see it, the Social Web has […]

Posted in Business | Tagged Attensity, Customer Experience, getsatisfaction, NetBase, social business, social web

*not* this blue kiwi :-)

What Does blueKiwi Think of Social Business?

By Esteban Kolsky on November 24, 2010

Following the series of asking vendors with Social Business credentials their thoughts on Social Business – Lithium is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, and Lithium are already posted. Where is the social world going in 12 months? With mainstream adoption of social media in the consumer space, the use […]

Posted in Trends & Concepts | Tagged Attensity, bluekiwi, Customer Experience, Facebook, getsatisfaction, RightNow Technologies, social business, Social Media

What Does RightNow Technologies Think of Social Business?

What Does RightNow Technologies Think of Social Business?

By Esteban Kolsky on November 22, 2010

Next in our quest for vendor’s thoughts on Social Business is RightNow Technologies.  Want to read the previous ones? Here are Oracle, Attensity, Fuze Digital, Moxie Software, SAP, and GetSatisfaction. 1. Where is the Social world going to be in 12 months? 24 months? As the social web continues to grow at a staggering pace, and as consumers rapidly […]

Posted in Trends & Concepts | Tagged Attensity, Customer Experience, Facebook, getsatisfaction, RightNow Technologies, social business, Social network

What Does GetSatisfaction Think of Social Business?

What Does GetSatisfaction Think of Social Business?

By Esteban Kolsky on November 17, 2010

Next in our series of opinions on Social Business is GetSatisfaction.  Interested in the previous ones?  Check out Oracle, Attensity, Fuze Digital, Moxie Software, and SAP. Where is the social world going in 12 months? Clearly the impact of social networks, and I am primarily talking about Facebook, is being felt by companies that rely on social channels […]

Posted in Trends & Concepts | Tagged Attensity, Business, Facebook, getsatisfaction, social business, Social network

What Does Moxie Software Think of Social Business?

What Does Moxie Software Think of Social Business?

By Esteban Kolsky on November 15, 2010

Next in our series of opinions on Social Business is SAP.  Interested in the previous ones?  Check out Oracle, Attensity, and Fuze Digital. 1)      Where is the Social world going to be in 12 months? 24 months? Companies have traditionally segmented their external customer information from their internal enterprise collaboration, but the real value and power will come […]

Posted in Trends & Concepts | Tagged Attensity, collaboration, Customer Experience, Enterprise 2.0 Conference, Moxie, nGenera Corporation, social business | 1 Response

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