By Phil Fersht on July 21, 2014
The services world has already started to change – and those who are only just realizing this may already be too late
Posted in Business, Featured Posts | Tagged Accenture, BPaaS, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfS Surveys: Technology in BPO 2014, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Mike salvino, operations, PaaS, SaaS, Sourcing Change Management, Talent in Sourcing
By Phil Fersht on May 30, 2010
The cost of managing IT infrastructure is four to five, or even ten times the license cost. It’s enormous. We’ve eliminated all the cost to manage this stuff, so that’s a huge advantage for BPOs
Posted in Business, Technology / Software, Trends & Concepts | Tagged BPaaS, BPO, business process outsourcing, Cloud, netsuite, oracle, Phil Fersht, SaaS, sap, Zach Nelson
By Phil Fersht on May 26, 2010
Hot on the heels of its recent alliance annoucement with Genpact, we caught up with NetSuite CEO Zach Nelson to get his take on Business Process Outsourcing delivery, and how he intends to leverage that channel to oust incumbent ERP platforms from midmarket businesses with his cloud computing business management software suite.
Posted in Business | Tagged BPaaS, BPO, business process outsourcing, Cloud Computing, Engineering & Supply Chain Outsourcing, fersht, Genpact, Horses For Sources, Innovation in Outsourcing, netsuite, Outsourcing and Technology, Outsourcing Heros, Outsourcing Vendors, procurement, SaaS, The Future of Outsourcing, Zach Nelson |
