Integrating process and content for digital transformation: my upcoming webinar
As much as I love chatting with the newer crop of entrepreneurs about their products and ideas, sometimes it’s nice to have a conversation with someone who remembers when OS/2 was the cheapest way to buy 3.5” high density disks. You know who’s been hip-deep in the technology of content and process as long as […]
AlfrescoDay 2018: digital business platform and a whole lot of AWS
I attended Alfresco’s analyst day and a customer day in New York in late March, and due to some travel and project work, just finding time to publish my notes now. Usually I do that while I’m at the conference, but part of the first day was under NDA so I needed to think about […]
Insurance technology: is this very conservative industry finally ready for its close-up?
I’ve worked with insurance clients for a long time, first helping them with automation in their underwriting, policy administration and claims processes, and now helping them with digital transformation to create new business models and platforms. One thing that has always struck me is how behind the time most insurance companies are: usually old companies […]
Integrating process and content: exploring the use cases
I recently wrote a series of short articles sponsored by Alfresco and published on their blog. Today, the third of the series was published, discussing some use cases for integrating content into your processes: Document-driven processes Case management Document lifecycle processes Support documentation for exceptions in data-driven processes Classification and analysis processes for non-document content […]
13 years of reporting on @BPTrends BPM annual reports: from vendor reviews to state of the BPM market
The very first post that I wrote on this blog was in March 2005, and it covered BPTrends’ 2005 BPM Suites report. I think that this was the first year that they published a BPM annual report, although I can’t find even the link to this report in their web archive and I don’t have […]
Summarizing OPEXWeek 2018
I only had 1.5 days at OPEX Week 2018 in Orlando last week, and spent part of my time giving a presentation as well as sitting on a panel, so didn’t attend many sessions. However, I struck up a conversation with Eric Thompson at the reception without realizing that he was one of the original […]
A variety of opinions on what’s ahead for BPM in 2018
I was asked to contribute to 2018 prediction posts on a couple of different sites, along with various other industry pundits. Here’s a summary. BPM.com: Predictions BPM.com published The Year Ahead for BPM – 2018 Predictions from Top Influencers, introduced by BPM.com’s Nathaniel Palmer and featuring mostly people who work for vendors but mostly whose […]
ITESOFT | W4 Secure Capture and Process Automation digital business platform
It’s been three years since I looked at ITESOFT | W4’s BPMN+ product, which was prior to W4’s acquisition by ITESOFT. At that time, I had just seen W4 for the first time at bpmNEXT 2014, and had this to say about it: For the last demo of this session, Jean-Loup Comeliau of W4 on […]
What’s in a name? BPM and DPA
The term “business process management” (BPM) has always been a bit problematic because it means two things: the operations management practice of discovering, modeling and improving business processes, which may have no technology involved whatsoever; and the suite of technologies associated with automating processes. I’ve often heard – and sometimes participated in – arguments on […]
Citizen development with @FlowForma and @JohnRRymer
I attended a webinar today sponsored by FlowForma and featuring John Rymer of Forrester talking about low-code platforms and citizen developers. Rymer made a distinction between three classes of citizen developers, or rather, people who can benefit from rapid application development using low-code tools: line-of-business developers, business developers, and power users. I would argue that […]
