Digital Trends 2018
Gaining and keeping competitive advantage for businesses has never been more challenging. At the same time, though, there have never been more opportunities to build and scale a company with global reach. With the internet as the platform for innovation and the emergence of the information-fueled economy, technology is both a strategic requirement and a […]
Congratulations To Constellation’s BT-150 Winners #BT150
Recognize The Change Agents In Business Transformation I’m excited to announce the launch of the Business Transformation 150. Constellation’s elite list recognizes the top global executives leading innovative business transformation efforts in their organizations. Nominations from peers, industry influencers, technology vendors, and analysts powered the exhaustive, six-month selection process for the BT-150. Analyzing The […]
Technology, renewables and the digitisation of the grid- a perfect storm
Without doubt it is a time of great turbulence in the electric utilities space. In most regions globally, wind and solar are now our cheapest sources of electricity generation, even without subsidies. As a consequence of this, wind has overtaken nuclear, hydro and coal to become the second largest source of electricity generation in EU […]
Top Tech Trends for 2017
For many years, like most analyst and/or analyst firms I know, I’ve published some sort of annual “predictions” at the start of the new year. This year, in my new role (I can still say “new” for the rest of January, my 1 year anniversary isn’t till tomorrow) I’ve put together a small team (Rob […]
Verizon Buys the “Door to the Internet”
Okay, it’s that old entrance that no one really uses anymore, but still, it’s news. I guess that’s not fair, apparently a billion people still go through that door every month including 600M on a mobile device. There was a time when…no, you don’t need another nostalgic post on Yahoo, it’s been done, and done, […]
Five Functions of Online B2B Review Websites
Almost three months now as CRO at G2 Crowd, and quite a lot of immersive research later, I have developed a way to look at the B2B online review market that I think provides a somewhat different perspective on the business and on the value provided to its different constituents. I’ve also started to collect […]
Spotting Fake Online Reviews
Most of us rely on online reviews to helps us make a variety of decisions that range from where to have dinner to which business software to buy. Reviews have influence on our decisions and businesses are aware of that, or at least starting to see the value of the crowdsourced reviews. It’s so commonplace […]
A Deeper Look at Peer Networks
In my last post I talked about the new buying process for business software and the role of influencers. One of the new influencer types is peer networks, and since that post I’ve gotten quite a few questions on this category and how it operates. I want to spend some time talking about the general […]
Buying Business Software
Buying behavior has changed over the last decade. The free availability of rich information / content distributed by the Internet, the ability to connect easily to peers online and the emergence of platforms for crowdsourcing product evaluations all contribute to this change. If buying changes then by necessity marketing and sales behaviors must also change […]
Cloud Software and Business Modernization Part Two: Customer Experience
Building and executing on a customer experience (CX) strategy is one of the most pressing areas of business modernization. The Internet has created new interaction models and channels, as well as created an expectation of immediacy. Companies are struggling to keep up with the expectations and new interaction models. The explosion of new and changing […]
