Verizon Buys the “Door to the Internet”
Okay, it’s that old entrance that no one really uses anymore, but still, it’s news. I guess that’s not fair, apparently a billion people still go through that door every month including 600M on a mobile device. There was a time when…no, you don’t need another nostalgic post on Yahoo, it’s been done, and done, […]
Five Functions of Online B2B Review Websites
Almost three months now as CRO at G2 Crowd, and quite a lot of immersive research later, I have developed a way to look at the B2B online review market that I think provides a somewhat different perspective on the business and on the value provided to its different constituents. I’ve also started to collect […]
Spotting Fake Online Reviews
Most of us rely on online reviews to helps us make a variety of decisions that range from where to have dinner to which business software to buy. Reviews have influence on our decisions and businesses are aware of that, or at least starting to see the value of the crowdsourced reviews. It’s so commonplace […]
A Deeper Look at Peer Networks
In my last post I talked about the new buying process for business software and the role of influencers. One of the new influencer types is peer networks, and since that post I’ve gotten quite a few questions on this category and how it operates. I want to spend some time talking about the general […]
Buying Business Software
Buying behavior has changed over the last decade. The free availability of rich information / content distributed by the Internet, the ability to connect easily to peers online and the emergence of platforms for crowdsourcing product evaluations all contribute to this change. If buying changes then by necessity marketing and sales behaviors must also change […]
Cloud Software and Business Modernization Part Two: Customer Experience
Building and executing on a customer experience (CX) strategy is one of the most pressing areas of business modernization. The Internet has created new interaction models and channels, as well as created an expectation of immediacy. Companies are struggling to keep up with the expectations and new interaction models. The explosion of new and changing […]
Dealing with Digital Disruption
Riding the Digital Enterprise Wave Your business model is under threat from what we call the Digital Enterprise Wave. Are you going to ride it or go under? The digital enterprise wave from David Terrar Take a look at these slides and let me explain how the business landscape is changing. It’s driven by significant […]
Digital Transformation & Digital Advantage
On my flight to Boston, I came across this article titled: We Need Better Managers, Not More Technocrats from Harvard Business Review. This set me thinking for not many articles have touched the issues of digital transformation at its core, in so far what I have seen and so mentally egged me to draw this […]
Transforming Data Into Action – Part One
Everywhere you look in tech today you’ll read / hear about big data and all the many uses businesses could get from it. Businesses do certainly need to become more data driven and in fact the business model for the Information Age is something we’ve referred to as “sense and respond”. Moving from the old […]
News Analysis: Going Deeper Into The Apple And IBM New Business Model Alliance
Global Partnership Signals Expansive View Of Digital Business Disruption On July 15th, 2014 IBM’s Ginni Rometty and Apple’s Tim Cook announced in Cupertino, CA a strategic partnership to transform enterprise mobility (see Figure 1). IBM has committed up to 100,000 employees to the initiative. Apple has not disclosed its investment effort. The announcement, made at […]
