By Naomi Bloom on June 30, 2016
Familiar Vendor Is NO Excuse For Short-Cutting Due Diligence! In the last year, I’ve relearned a valuable lesson in vendor research, short-listing, evaluation, selection and management, and it’s been a very painful, expensive, and embarrassing lesson for someone who should have known better. Yes, there’s no fool like an old fool, especially when we let […]
Posted in Trends & Concepts | Tagged Business Outcomes, enterprise software, HRM Software, KSAOCs, Life's Challenges, SaaS
By R "Ray" Wang on September 22, 2015
Stop Thinking In Channels And Start Thinking In Settings and Scenes As organizations realize they are no longer selling products and services but delivering on experiences and outcomes, the shift to delivering on a brand promise requires the ability to deliver mass personalization at scale. This is the heart of delivering digital business value. However, […]
Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, Brand Promises, Business Outcomes, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, CMO, CoIT, commerce, Constellation Research, Consumerization of IT, Continuity, continuous customer management, CRM Magazine, Cross Channel Commerce, customer engagement, Customer Experience, customer experience management, CXM, Data to Decisions, digital, Digital Business, digital commerce, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, E-Commerce, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Internet of Things, IoT, IT Strategy, mass personalization, Mass Personalization At Scale, Matrix Commerce, Mobile Biz, mobile enterprise, mobile experience, Mobile Management, Mobile strategy, mobility, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, R "Ray" Wang;, rwang0, scenarios, settings, Software Insider, SoftwareInsider, Tuesday's Tip, vendor strategy
By Naomi Bloom on February 26, 2015
If and when you decide to migrate from your seriously old design, on-premise ERP to “the cloud,” please make sure that you get what you’re paying for.
Posted in Featured Posts, Trends & Concepts | Tagged "Killer" HRMDS Scenarios, Business Outcomes, Change Management, Debunking/Calling Out, enterprise software, HR Tech, HRM Software, Licensed/On-Premise Software, Looking Back/Looking Forward, Preferred Architectural Behaviors, SaaS
By R "Ray" Wang on May 28, 2014
Cut Through The Hype and Get Started Over the past 12 months, Constellation has interviewed, researched, or assisted more than 50 market leaders and fast followers crafting a digital transformation strategy. Regardless of industry, size of company, or geography, these early adopters share five common steps to success. In each case, these steps provide […]
Posted in Trends & Concepts | Tagged #CDOSummit, #cxotalk, 2014, Apps Strategy, best practices, Big Data, Big Data Business Models, Business Outcomes, CDO, CEO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, CoIT, Constellation Research, context, COO, Customer Experience, CXM, CXO, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, future of work, innovation, mass personalization, Mass Personalization At Scale, Matrix Commerce, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tuesday's Tip, user strategy, vendor strategy |
By R "Ray" Wang on March 24, 2014
Customer Success Management Pioneer Adds Key Functionality For March 2014 Release On March 18th, Mountain View, CA based Gainsight announced the Spring 2014 release of its customers success management platform. Led by CEO Nick Mehta, the cloud software vendor has received over $29M in funding from key investors such as Bain Capital, Battery Ventures, Capital […]
Posted in Technology / Software | Tagged 2014, Apps Strategy, Bain Capital, Battery Ventures, business intelligence, Business Outcomes, business performance management, Capital Innovators, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, CMO, collaboration, Constellation Research, Cultivation Capital, customer engagement, Customer Experience, Customer success, Customer Success Management, Customer Support, CXO, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Gainsight, InsideView, linkedin, News Analysis, Next Generation Customer Experience, NextGen, NextGenCXP, Nick Mehta, R "Ray" Wang;, recurring revenue, rwang0, SaaS, SaaS offensive, Service Source, Silicon Valley Bank, Software Insider, SoftwareInsider, Success management, Summit Partners, Totango, vendor strategy
By Naomi Bloom on February 13, 2014
Hi, I’m Naomi, Your HR Tech SmartyPants Robot Last week I was privileged to deliver a presentation to the top women execs at ADP about the future of HR and HR technology. Sounds straightforward enough, but it wasn’t. My presentation wrote itself, and it demanded that I title it: ” A Tale of Two Futures.” […]
Posted in Featured Posts, Technology / Software | Tagged Business Outcomes, Change Management, Free Agent Nation, HRM/IT Intersection, Humanoid Robots, KSAOCs, Models/Modeling, Smarty Machines, Strategic HRM, Strategic HRMDS Planning, talent management, Uncategorized
By R "Ray" Wang on November 18, 2013
Salesforce Seeks To Tackle Digital Business At Dreamforce Over 125,000 virtual and physical registrants descend on San Francisco the week of November 17th for Dreamforce 13, a future of technology meets SXSW event. One day in advance of the largest enterprise software event of its kind, Salesforce.com announces Salesforce 1 (see Figure 1). The Salesforce […]
Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, Big Data, BigData, Box, Business Analytics, business disruption, business impact, Business Outcomes, Business Transformation, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, Chief Sales Officer, CIO, Cloud, CMO, CoIT, Concur, Constellation Research, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, CXP, Data to Decisions, data visualization, Data2Decisions, df12, df13, Digital Business, Digital Strategy, disruptive, disruptive technologies, Disruptive technology, DocuSign, Dreamforce, dropbox, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, eVariant, Evernote, Exact Target, FileBoard, Financialforce, force.com, Force.com platform, heroku, hp, innovation, kenandy, linkedin, Marc Benioff, mobile, mobile enterprise, News Analysis, Next generation apps, R "Ray" Wang;, rwang0, salesforce.com, ScanBizCards, servicemax, socbiz, social business, Social Media, Software Insider, SoftwareInsider, TAS group, user conference, vendor events, vendor strategy, workday, Xactly |
By Naomi Bloom on November 11, 2013
Celebrating Our 2010 Anniversary Over Dinner In The Languedoc-Roussillon, France I launched my blog about 4 years ago, 11-8-2009. In my wildest dreams, I never expected to attract so many loyal readers nor did I realize how much I would enjoy blogging. I so wish new readers could start at the beginning because I’ve been writing […]
Posted in Trends & Concepts | Tagged Business Outcomes, disruptive technologies, Follow The Yellow Brick Road, HR Tech, Looking Back/Looking Forward, Reflections On Life, Simple Pleasures, Strategic HRMDS Planning, travel, Vendor Briefings/Demos, Vocabulary Shapes Our Thinking
By R "Ray" Wang on November 6, 2013
Market Leaders and Fast Followers Prepare for Digital Business In 2014 Conversations at Constellation’s Connected Enterprise last week validate a larger trend in the market place. The audience of 220+ early adopters with 75% representing line of business and 25% in IT highlighted the convergence of the five forces of consumerization described in 2009 and […]
Posted in Business | Tagged Apps Strategy, B2B, B2C, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, Business Transformation, CDO, CEO, CFO, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, CMO, CoIT, Constellation Research, Consumerization of IT, context, Corporate Strategy, CTO, CustExp, Customer Experience, Data to Decisions, Data2Decisions, Design thinking, digital marketing, Digital Marketing Transformation, Digital Strategy, disruptive, disruptive business models, disruptive technologies, Disruptive technology, early adopters, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of business, innovation, Leadership, mobile, mobile enterprise, mobility, Monday's Musings, p2p, People to People, R "Ray" Wang;, rwang0, social business, Social Media, Software Insider, SoftwareInsider, Video |
By Naomi Bloom on June 21, 2013
Istanbul Was Constantinople… Are you able to speak fluently a language other than your native one? Two such additional languages? Three? Four? Five? If you’re an American, you’re mostly answering no. How many of my American colleagues/followers are able to deliver a quality professional presentation in a language other than their native one? To participate in […]
Posted in Trends & Concepts | Tagged best practices, Business Outcomes, performance management, Strategic HRM, travel |
