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Blame the Customer?

By David Dobrin on July 14, 2010

Who is to blame for IT project failures? My colleague, Michael Krigsman, argues that when IT projects wander into the “IT Devils Triangle,” all three participants–the vendor, the integrator, and the customer–are to blame. Michael is very insistent about this; in a recent post on Marin County v. Deloitte, he says, “In my view, it […]

Posted in Trends & Concepts | Tagged application software, bad implementation, Brittle Applications, buy enterprise applications, Enterprise Application Strategies, Facebook, IT Devil's Triangle, Operational effectiveness, Project Failure, requirements documents

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