Captives and Shared Services Strategies
By Phil Fersht on November 7, 2014
As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets
Posted in Featured Posts, Technology / Software | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things
By Phil Fersht on September 15, 2014
Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?
Posted in Business | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Global Business Services, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing Heros, Robotic Process Automation, Sourcing Change Management, Sourcing Locations, Talent in Sourcing
By Phil Fersht on August 21, 2014
The act of “outsourcing” is really only that initial phase of activity where an organization takes a technology/business process or function and transfers the management responsibility over to a third party to ensure the smooth running of said process or operation. Once the outsourced processes are running functionally with the third party, the “outsourcing” is […]
Posted in Business, Featured Posts | Tagged Analytics and Big Data, avasant, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Enlighta, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, Hyperos, IaaS and BPaaS, ISG, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, Outsourcing Advisors, PaaS, SaaS, Security and Risk, servicenow
By Phil Fersht on August 11, 2014
The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?
Posted in Trends & Concepts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, digital, Digital Transformation, digitaltransformation, Enterprise Irregulars, Global Business Services, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing, The Internet of Things
By Phil Fersht on June 25, 2014
Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choice.
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2011, HfS Surveys: State of Outsourcing 2014, HfS Surveys: State of the Outsourcing 2013, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, Security and Risk, Sourcing Change Management, Talent in Sourcing |
By Phil Fersht on April 30, 2014
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years’ away from being put to bed.
Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Finance & Accounting BPO, GBS 2013 Study, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing and Politics, Outsourcing and Technology, Outsourcing Research, Outsourcing Vendors, PaaS, procurement, Robotic Process Automation, SaaS, SMAC and Big Data, Sourcing Change Management, Talent in Sourcing, The Future of Outsourcing
By Phil Fersht on April 18, 2014
Genpact’s Patrick Cogny talks to Phil Fersht about how the firm is approaching the manufacturing sector with what he calls the “New Industrial Revolution”
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Enterprise Irregulars, Finance & Accounting BPO, Global Business Services, HfSResearch.com Homepage, Industry-specific Outsourcing, Innovation in Outsourcing, Knowledge Process Outsourcing & Analytics, Outsourcing and Politics, Outsourcing and Technology, Outsourcing Heros, Outsourcing Vendors, SMAC and Big Data, Talent in Sourcing, The Future of Outsourcing
By Phil Fersht on January 12, 2014
While several folks make valid arguments why GBS may be a pipe-dream for their own organization (or some of their clients’ organizations), we believe they are missing the big picture
Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Enterprise Irregulars, GBS 2013 Study, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Research, SMAC and Big Data, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The Future of Outsourcing |
By Phil Fersht on December 30, 2013
In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes
Posted in Business, Featured Posts | Tagged 2014 Predictions, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, GBS 2013 Study, Global Business Services, HfS Surveys: All our Survey Posts, IaaS and BPaaS, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG LLP, Outsourcing Advisors, Outsourcing Research, PaaS, procurement, SaaS, SMAC and Big Data, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The Future of Outsourcing
By Phil Fersht on December 23, 2013
It’s those industries experiencing intrinsic and structural change to their very foundations, which are priming themselves for radical transformation of their business models, and there is no greater example in today’s environment than the US healthcare sector
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Current Affairs, Enterprise Irregulars, Global Business Services, Healthcare and Outsourcing, HfSResearch.com Homepage, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Advisors, Outsourcing and Politics, Outsourcing Heros, SMAC and Big Data, Sourcing Change Management, The Future of Outsourcing
