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chatter

SAP @ CeBIT and Sales OnDemand

SAP @ CeBIT and Sales OnDemand

By Denis Pombriant on March 1, 2011

With the introduction of Sales OnDemand at CeBIT today, SAP has made plain its strategy for moving its customers to the cloud or whatever you want to call it.  SAP is fundamentally offering a hybrid strategy that enables its customers to dip a toe in the water and migrate over time.  Most major vendors with […]

Posted in Featured Posts, Technology / Software | Tagged CeBIT, chatter, CRM, Sales OnDemand, salesforce, sap, technology

Focusing on Adoption (exclusively) is a Dead-End

Focusing on Adoption (exclusively) is a Dead-End

By Susan Scrupski on February 24, 2011

For an early adopter market, adoption in this space always seems to get a bad rap.  Why is that?  Because adoption is not the end-game.  It’s the beginning.  In the Council, the members are focused on changing hearts and minds and promoting the use of social tools in order to drive acceptance for a new […]

Posted in Trends & Concepts | Tagged 2.0 Adoption Council, adoption, Business process, chatter, Enterprise 2.0, Enterprise2.0Conference, social business, The 2.0 Adoption Council, tibbr

Shrinking Balls

Shrinking Balls

By John Taschek on February 10, 2011

In my last post, I wrote about the sentiment analysis of the Super Bowl and how brands are impacted by the real-time stream. That stream stimulates a Mean Girls phenomenon that causes people to be more passionate and start to bully as they become more popular. I know some analysts…

Posted in Business, Featured Posts, Trends & Concepts | Tagged @jtaschek, analysts, bullying, chatter, Cloud Computing, cloudblog, Constellation, excel, Facebook, google, iPad/Apple, mean girls, microsoft, mobile, NetBase Solutions, platform, Ray Wang, real-time, salesforce.com, sentiment analysis, Shakespeare, Super Bowl, taschek, Twitter, Weblogs

The Future of Advertising the Salesforce Way

The Future of Advertising the Salesforce Way

By Denis Pombriant on February 7, 2011

Many good things were spawned by Salesforce’s Super Bowl ads. The ads themselves left us curious and wanting to know more, and that was their job.   Salesforce placed some compelling videos on YouTube, one at five minutes and another at two.  Find them here.  For me, the longer video, “Chatter.com: The Making of Do Impossible Things […]

Posted in Business | Tagged advertising, chatter, CRM, Ed Sullivan, internet tv, salesforce, Salesforce Chatter, salesforce.com, super bowl ad, Superbowl, technology, YouTube

The Real-Time Brand

The Real-Time Brand

By John Taschek on February 7, 2011

As I write this, it is kickoff time for the Super Bowl, an event that galvanizes people as much as Bill O’Reilly does on a day to day basis. The Super Bowl is a brand, and while millions watch it, millions refuse to watch it, and hundreds of thousands are forced to watch it because […]

Posted in Featured Posts, Trends & Concepts | Tagged apple, chatter, Cloud Computing, Facebook, green bay packers, MySpace, NetBase, packers, real-time, salesforce.com, scoble, scobleizer, steelers, Super Bowl, taschek

Salesforce’s Halftime Extravaganza

Salesforce’s Halftime Extravaganza

By Denis Pombriant on January 31, 2011

Last week Salesforce.com representatives briefed me on the Chatter.com roll out strategy.  They’ve bought a couple of Super Bowl ads and they are working with the Black Eyed Peas’ Will.I.Am to produce the ad.  The whole process is managed by Chatter, naturally. In the ads Salesforce will provide a real-life demonstration of Chatter being used […]

Posted in Business, Featured Posts, Technology / Software | Tagged Black Eyed Peas, chatter, chatter.com, CRM, Current Affairs, Salesforce Chatter, salesforce.com, software as a service, Super Bowl, Super Bowl advertising, technology, Will.I.Am | 2 Responses

How Salesforce Missed their Golden Opportunity with Free Chatter

How Salesforce Missed their Golden Opportunity with Free Chatter

By Esteban Kolsky on January 31, 2011

Today, January 31 2011, Salesforce made their Chatter product available for free to any company in the world. There are certain limitations to the offer: there is no access to the reporting dashboards, no access to the AppExchange marketplace, and all user accounts must be in the same domain name.  Under this model, the first […]

Posted in Business, Featured Posts, Technology / Software | Tagged AppExchange, chatter, Cloud Computing, collaboration, Customer Experience, Salesforce Chatter, salesforce.com, Socialcast | 4 Responses

Designing User Experience

Designing User Experience

By Michael Fauscette on January 21, 2011

It’s 2011 in case you’ve already forgotten and the world is changing; okay, I guess it’s always changing, just now though, the pace of change has rapidly accelerated. You can see it in your personal life and the change cycle is impacting businesses in ever increasing numbers. The transition to an information economy in a […]

Posted in Technology / Software | Tagged apple, chatter, iTunes, Novell Vibe, oracle, Quora, Simplicity, Socialcast, User Experience, ux, workday | 1 Response

Avoiding Social Stovepipes in the Enterprise

Avoiding Social Stovepipes in the Enterprise

By Phil Wainewright on December 17, 2010

One of my first thoughts about the pricing announced a year ago for Salesforce.com’s Chatter collaboration tool was that it should be free to casual users: “Salesforce.com will be wise to make its as-yet unpriced ‘Chatter Lite’ license — which provides Chatter without Force.com or Content — free-of-charge. This should become the Chatter equivalent of […]

Posted in Business, Featured Posts | Tagged 2.0 Adoption Council, chatter, collaboration, enterprise20, salesforce.com, silo, socialcomputing, stovepipe, Susan Scrupski

Chatter: From Both Sides Now

Chatter: From Both Sides Now

By Susan Scrupski on December 15, 2010

The gala event, Dreamforce,  isn’t really my gig. The Enterprise Irregulars know “up and down and sideways” everything related to Cloud-computing. One of our EIs, Anshu Sharma, was a key architect  of Salesforce’s database.com offering announced last week.   In short, I spare everyone my uninformed opinion on most things Cloud-computing related for which I’m certain […]

Posted in Technology / Software | Tagged chatter, CRM, df10, Dreamforce2010, Enterprise 2.0, Irregulars, salesforce.com, SFDC, Social CRM, social_business

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