
The proposed Atos-DXC takeover is papering over some very deep cracks from a bygone era
The IT services market has arrived at its most critical infection point in 20 years, where the role of service providers that survive the Covid era will be those that have made the shift from support firm (Phase 1) to a business partner (Phase 2). We’ve talked about this services shift ever since Tom Reuner […]

The Analyst Cam: Zoho Workplace
As we have moved to virtual vendor briefings, I have increasingly been excerpting short segments (with permission from vendors), as part of my Analyst Cam series. Zoho launched Workplace last month – it is a suite of 9 applications to…
Workday continues its innovations in Analyst Summits
A decade ago, Workday pioneered with its Technology Day format. I wrote back then “Few vendors have the guts to be open to such a smart and opinionated bunch as Workday was during its Technology Day yesterday. Like a marathon…

Monday’s Musings: Inside The Five Levels Of Autonomous Enterprises
Cognitive Apps Power The Future Of Autonomous Enterprises Cognitive applications run mission-critical business systems in a continuous, self-driving, self-learning, auto-compliant, self-securing, and self-healing approach. These AI driven systems intelligently automate transactional systems and processes such as campaign to lead, order to cash, procure to pay, incident to resolution, concept to market, and hire to retire. […]

SAP’s Integration Urgency
Talking about the heady days in the late 90s, one of SAP’s best salespeople had reminisced: “It was a truly transformational time for the technology industry. We replaced thousands of departmental and mainframe systems. We put MSA, M&D, and many…

Scaling Cloud Services Is Key To Growing A Digital Business
93% of enterprises are securing remote locations with a centralized approach that rarely scales to secure every endpoint and identity of remote branch locations, leaving an enterprise more vulnerable to a breach. Enabling network security is the greatest challenge enterprises face when managing a highly distributed network with numerous remote locations. In an era of […]

What’s New In Gartner’s Hype Cycle For AI, 2019
Between 2018 and 2019, organizations that have deployed artificial intelligence (AI) grew from 4% to 14%, according to Gartner’s 2019 CIO Agenda survey. Conversational AI remains at the top of corporate agendas spurred by the worldwide success of Amazon Alexa, Google Assistant, and others. Enterprises are making progress with AI as it grows more widespread, […]

Customer Experiences Define Success In A Digital-First World
91% of enterprises have adopted or have plans to adopt a digital-first strategy. Of these enterprises, 48% already have a digital-first approach in place. Creating better customer experiences (67%), improving process efficiency through automation (53%), and driving new revenue (48%) are the top three digital business strategies enterprises are investing in today. 35% of enterprises […]

The Best Cloud Computing Companies And CEOs To Work For In 2019 Based On Glassdoor
Sysdig, Fivetran, Nuxeo, Cloudian, Mendix, StreamSets, Zscaler, Zoho, SAP, OutSystems, Kony, and Netskope are the most likely to be recommended by their employees to friends looking for a cloud computing company to work for in 2019. Cloud platform and development companies dominate the highest rated cloud businesses when indexed by the percent of employees who would recommend their company to a friend. Taken together, the 12 CEOs […]

Event Report: Retailers Navigate Exponential Tech Amidst New Business Model Shifts #NRF2019
Retail Innovation Continues To Improve As Budgets And Margin Grow Over 40,000 attendees gathered at Jacob Javitz convention center in New York City for the annual big show (see Figure 1.) The show kicked off with a keynote from BJ’s Wholesale Club Chairman, President, and CEO Chris Baldwin. Chris conveyed the impact of retail on […]