By R "Ray" Wang on September 21, 2017
Six Factors For Powering AI Driven Smart Services Recent client conversations indicate a desire for designing new AI Driven Smart Services. The rush to incorporate artificial intelligence into processes often requires a deeper examination of which services should be AI enabled. Constellation’s latest framework for augmenting humanity encompasses six factors (see Figure 1): Repetitiveness. The […]
Posted in Featured Posts, Trends & Concepts | Tagged 2017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrputing digital, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, personalization, personalization at scale, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tuesday's Tip, value exchange |
By Sandy Kemsley on July 12, 2017
We had a brief analyst Q&A yesterday at OpenText Enterprise World 2017 with Mark Barrenechea (CEO/CTO), Muhi Majzoub (EVP of engineering) and Adam Howatson (CMO), and today we heard more from Majzoub in the morning keynote. He started with a review of the past year of product development — specific product enhancements and releases, more applications, and […]
Posted in Technology / Software | Tagged Cloud, ECM, OpenText, OTEW
By Bob Warfield on June 2, 2017
What would you think if I told you that while using the most popular WordPress SEO plugin on one of the most popular WordPress hosting platforms you’d lose a blog post approximately every 30 days and be locked out of your account? It’ll cost you the time it took to write the blog post plus […]
Posted in Technology / Software | Tagged blog hosting, Cloud, customer service, Kinsta, platforms, SEO, service, wordpress, WPEngine, Yoast
By Sandy Kemsley on May 2, 2017
Lynn Elwood, VP of Cloud and Services Solutions at OpenText, presented on managing information in a cloud world at the AIIM chapter meeting in Toronto. This is of particular interest to Canadians, since most of the cloud service offerings that we see are in the US, and many companies are not comfortable with keeping their private […]
Posted in Technology / Software | Tagged AIIM, Cloud, ECM
By Dave Kellogg on April 26, 2017
I remember when I left Business Objects back in 2004 that it was early days in the cloud. We were using Salesforce internally (and one of their larger customers at the time) so I was familiar with and a proponent of cloud-based applications, but never felt great about BI in the cloud. Despite that, Business […]
Posted in Featured Posts, Technology / Software | Tagged BI, Business Objects, Cloud, Entrepreneurship, EPM, IPO, M&A
By R "Ray" Wang on April 18, 2017
Why Mass Personalization Efforts Fail and Ten Simple Steps to Fix Them Over the past four decades, valiant attempts at personalization have failed due to the lack of relevant and intelligent automation. Moreover, expectations of consumers and prospects have only grown. The result – an expectations gap in personalization that manifests itself in fickler consumers […]
Posted in Featured Posts, Technology / Software | Tagged 2017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, B2B E-commerce, B2C E-commerce, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, commerce, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrputing digital, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, personalization, personalization at scale, R "Ray" Wang;, Research Summary, rwang0, Software Insider, SoftwareInsider, value exchange
By R "Ray" Wang on April 13, 2017
One Integrated, Global System For Finance And HR Delivers Business Success This case study examines Ensono’s experience implementing Workday’s HR and Finance enterprise applications in the cloud. Ensono provides infrastructure management services for global companies. Ensono delivers next-generation IT solutions and helps organizations plan for optimized, future infrastructures. By implementing Workday, Ensono was able […]
Posted in Technology / Software | Tagged Apps Strategy, Case study, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud suites, Cloud Wars, Constellation Academy, Constellation Research, Digital Disruption, Digital Transformation, digitaltransformation, Ensono, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, erp, finance, financial apps, HCM, HR, HR Tech, R "Ray" Wang;, Research Summary, rwang0, Software Insider, SoftwareInsider, vendor strategy, workday
By R "Ray" Wang on March 10, 2017
Google Cloud Takes Key Steps To Enterprise Class Over 10,000 customers, prospects, partners, Google developers, and employees gathered in San Francisco’s Moscone West Conference Center for Google’s flagship enterprise event. Of note, Alphabet CEO, Eric Schmidt, book ended the event by highlighting the $30 billion capital infrastructure investment into the overall Google Cloud Platform. The […]
Posted in Featured Posts, Technology / Software | Tagged #GCPNext, #GoogleNext17, 2017, acquisition, acquisitions, Apps Strategy, Artificial intelligence, Big Data, Business Transformation, CDO, Chief Collaboration Officer, Chief Data Officer, Chief Digital Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, Cloud Platform, Cloud Wars, CMO, Constellation Research, COO, cost reduction, CTO, Data to Decisions, Digital Transformation, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, enterprise strategy, event report, Featured Posts, future of work, google, Google Apps Engine, google cloud platform, Google Docs, Google Drive, GoogleNext, Infrastructure, Infrastructure as a service, IoT, microsoft, Microsoft Azure, Microsoft Azure Services Platform, next gen apps, Next generation apps, R "Ray" Wang;, rwang0, sap, SAP Hana, Software Insider, SoftwareInsider, user conference, user event, vendor strategy, Verizon
By Michael Fauscette on February 1, 2017
For many years, like most analyst and/or analyst firms I know, I’ve published some sort of annual “predictions” at the start of the new year. This year, in my new role (I can still say “new” for the rest of January, my 1 year anniversary isn’t till tomorrow) I’ve put together a small team (Rob […]
Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged AI, Analysis, analytics, apps, AR, Artificial intelligence, Big Data, Business Models, business modernization, Cloud, Cognitive Computing, collaboration, conversational systems, dasta clouds, data, decision systems, digital marketing, digital platforms, Digital Transformation, iaas, intelligent applications, intelligent security, intelligent things, marketing, Marketplaces, micro-targeting, networks, PaaS, platforms, SaaS, security, technology, Technology / Software, top tech trends, top trends 2017, trends, ui, usability, VR
