Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining
The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way, many of these advances have led to and made possible entirely […]
Tap Into Your Company’s Power of Digital Positivity
While I don’t support the use of covert methods to conduct employee or consumer research, I think the mass flip-out over Facebook’s recent experiment to dive deeper into the heads of its users overlooks some valuable takeaways for companies interested in promoting positive, supportive cultures. Quick recap: Facebook manipulated the News Feeds of nearly 700,000 unsuspecting users. […]
The Silent Brand
I have the unfortunate experience these days of riding the MetroNorth commuter railway into NYC every day. Its unfortunate because I have a schedule to keep — meetings, tele-conferences, etc.. you know, the usual stuff – but something that MetroNorth is hard pressed to do themselves — keep to a schedule. Further, the brand refuses […]
Strategic communications: From self-delusion to listening carefully
Conventional wisdom and research studies both say that communication is necessary to gain successful project outcomes. However, some (too many) executives use their public relations and communications departments as a megaphone to broadcast one-way directives in the name of “dialog.” This behavior represents self-delusion and not genuine communication. A Project Management Institute (PMI) study […]
Enterprise Social Networks, Building the Collaborative Enterprise
Tools that support social business initiatives fit into several different software categories / markets. Social business is a very broad term that includes all the enterprise social activities, internal and external. I find that often people understand a single perspective…
Connecting Digital Strategy with Social Business and Next-Gen Mobility
How do the overarching digital strategies of today’s 21st century enterprise relate to social business and smart mobility? It’s a question I’ve been asked more and more frequently as these two major new trends become primary areas of focus in organizations around the world. The reality is today that large organizations continue to struggle with […]
Organizing for social business: The issues
How best can employees and managers adapt to today’s changing and increasingly social workplace? This has become one of the central questions as organizations look at social computing as a new primary channel in their organization, both amongst their workers as well as for their customers and business partners. While we often see traditional areas […]
Conversations
Businesses operate because of conversations, this is not some great new revelation. We like to talk about how social is about enabling conversations like it’s something revolutionary and new but that’s just not true. I was preparing to give a…
Communication and Collaboration in a Social Business World
There’s a pretty good argument that a big part of the social business transformation is simply using new and more effective ways to communicate. In fact that’s really one of the fundamental advances that accompanied the adoption of the Internet….
Work is Communication
Work relies on, no, consists of two things: brains and hands communication Brains and hands: The appropriate and best-possible ability must be available, that’s a good start. But what can brains and hands do unless they know what to do?…
