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communication

Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining

Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining

By Dion Hinchcliffe on November 12, 2014

The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way, many of these advances have led to and made possible entirely […]

Posted in Business, Featured Posts | Tagged Analysis, collaboration, communication, Convergence, events, social business, social collaboration, Social Media, strategy, The Enterprise, Trends and Statistics, ucaas, Unified Communications | 2 Responses

Tap Into Your Company’s Power of Digital Positivity

Tap Into Your Company’s Power of Digital Positivity

By Jason Corsello on July 18, 2014

While I don’t support the use of covert methods to conduct employee or consumer research, I think the mass flip-out over Facebook’s recent experiment to dive deeper into the heads of its users overlooks some valuable takeaways for companies interested in promoting positive, supportive cultures. Quick recap: Facebook manipulated the News Feeds of nearly 700,000 unsuspecting users. […]

Posted in Featured Posts, Trends & Concepts | Tagged Basecamp, communication, Facebook, future of work, talent management

The Silent Brand

The Silent Brand

By Steve Mann on February 26, 2014

I have the unfortunate experience these days of riding the MetroNorth commuter railway into NYC every day.  Its unfortunate because I have a schedule to keep — meetings, tele-conferences, etc.. you know, the usual stuff – but something that MetroNorth is hard pressed to do themselves  — keep to a schedule.  Further, the brand refuses […]

Posted in Trends & Concepts | Tagged communication, Metro-North Railroad, MetroNorth, Twitter

Strategic communications: From self-delusion to listening carefully

Strategic communications: From self-delusion to listening carefully

By Michael Krigsman on June 14, 2013

Conventional wisdom and research studies both say that communication is necessary to gain successful project outcomes. However, some (too many) executives use their public relations and communications departments as a megaphone to broadcast one-way directives in the name of “dialog.” This behavior represents self-delusion and not genuine communication.   A Project Management Institute (PMI) study […]

Posted in Business, Featured Posts | Tagged Change Management, communication, PMI, Project Management Institute

Enterprise Social Networks, Building the Collaborative Enterprise

Enterprise Social Networks, Building the Collaborative Enterprise

By Michael Fauscette on May 31, 2012

Tools that support social business initiatives fit into several different software categories / markets. Social business is a very broad term that includes all the enterprise social activities, internal and external. I find that often people understand a single perspective…

Posted in Featured Posts, Technology / Software | Tagged CEM, collaboration, communication, decision support, enterprise, ESN, SCRM, socbiz, social business, systems | 2 Responses

Connecting Digital Strategy with Social Business and Next-Gen Mobility

Connecting Digital Strategy with Social Business and Next-Gen Mobility

By Dion Hinchcliffe on July 26, 2011

How do the overarching digital strategies of today’s 21st century enterprise relate to social business and smart mobility? It’s a question I’ve been asked more and more frequently as these two major new trends become primary areas of focus in organizations around the world. The reality is today that large organizations continue to struggle with […]

Posted in Business, Featured Posts | Tagged android, applications, Architecture, Blog Post, Business Models, CEO, CIO, CMO, collaboration, communication, Community, CRM, Crowdsourcing, digital, Digital Strategy, Enablement, Facebook, internet, iOS, marketing, mobility, planning, sales, social business, Social CRM, strategy, Supply Chains, technology, Web | 9 Responses

Organizing for social business: The issues

Organizing for social business: The issues

By Dion Hinchcliffe on May 17, 2011

How best can employees and managers adapt to today’s changing and increasingly social workplace? This has become one of the central questions as organizations look at social computing as a new primary channel in their organization, both amongst their workers as well as for their customers and business partners. While we often see traditional areas […]

Posted in Business, Featured Posts | Tagged Blog Post, collaboration, communication, direction, Enterprise 2.0, enterprise Facebook, Leadership, mission, Organization, processes, responsibility, Social Media, strategy, transformation, vision

Conversations

Conversations

By Michael Fauscette on May 9, 2011

Businesses operate because of conversations, this is not some great new revelation. We like to talk about how social is about enabling conversations like it’s something revolutionary and new but that’s just not true. I was preparing to give a…

Posted in Business | Tagged communication, conversation, Customer, e2.0, engagement, sales, SCRM, socbiz, Social, social business

Communication and Collaboration in a Social Business World

Communication and Collaboration in a Social Business World

By Michael Fauscette on April 16, 2011

There’s a pretty good argument that a big part of the social business transformation is simply using new and more effective ways to communicate. In fact that’s really one of the fundamental advances that accompanied the adoption of the Internet….

Posted in Business | Tagged activity stream, collaboration, communication, e2.0, email, im, project management, socbiz, social business, work execution

Work is Communication

Work is Communication

By Sig Rinde on January 27, 2011

Work relies on, no, consists of two things: brains and hands communication Brains and hands: The appropriate and best-possible ability must be available, that’s a good start. But what can brains and hands do unless they know what to do?…

Posted in Trends & Concepts | Tagged communication, enterprise software, work | 1 Response

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