By Charlie Bess on April 27, 2015
I was in an exchange the other day with some folks talking about their perspective that all companies need to be using cloud computing. I agree, but my view is slightly different. My perspective is that depending on the company’s size, needs and applications they will likely continue to have in house systems. It’s not […]
By Charlie Bess on March 27, 2015
Recently came across this interesting post on what 5G will mean for Consumers. In summary: Significantly faster data speeds: 10 Gbps, compared to one gigabit per second (max) with 4G. Low latency (time to send a packet): one millisecond vs. 50 ms with 4G — great for those chatty applications being developed The foundation for […]
By Charlie Bess on March 17, 2015
There are still many people who view the Internet of Things as focused on ‘the things’ and not the data they provide. Granted there are definitely some issues with the thing itself, but there are also concerns for enterprise, like the need to monitor the flow of information coming from these things, especially as we […]
Posted in Technology / Software | Tagged analytics, applications, Architecture, communications, Consumerization, context, EA, future, IoT, mobile, security, Strategic planning, Technology / Software, trends, user interface, vision
By Dion Hinchcliffe on November 3, 2014
It’s no longer fashionable to criticize enterprise IT as it once was. That’s because the Internet has definitively won the competition and is leading the way in tech innovation. But for proactive organizations, it doesn’t have to be that way.
Posted in Featured Posts, Technology / Software | Tagged apps, Big Data, Cloud, Cloud Priorities, Consumerization, CXO, Data Centers, Data Management, Emerging Tech, enterprise software, innovation, IT Policies, IT Priorities, Leadership, Networking, servers, Technology / Software
By Dion Hinchcliffe on October 30, 2014
Today’s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help.
Posted in Business, Featured Posts | Tagged #futureofwork, CIO, collaboration, Consumerization, CXO, Enterprise 2.0, enterprise software, future of work, IT Priorities, mobility, Unified Comms | 1 Response
By Paul Greenberg on January 22, 2014
“As long as they keep making it easier and faster to get my stuff, that’s all the customer service I need.” Paul Greenberg and Brent Leary explain why Amazon.com wins CRM Watchlist’s Lifetime Achievement Award.
Posted in Business, Featured Posts | Tagged Amazon, Amazon Web Services, Amazon.com, Brent Leary, Consumerization, CRM Watchlist, CRM Watchlist 2014, customer service, E-Commerce, Jeff Bezos, Mayday, Social Enterprise | 3 Responses
By Michael Fauscette on August 14, 2013
Earlier this week BlackBerry announced that it was seeking a buyer or strategic partner as a way forward and out of its multi-year decline. The path from high flying tech leader to “for sale sign” is a sad one and one that is pretty complex to explain. As with most decline stories there are internal […]
By Sameer Patel on July 8, 2013
As we in the private sector fawn over the opportunity that is Big Data, details about PRISM give me the feeling that we’re likely the butt of many jokes in the Government Sector. As we waffle over the applicability of big data, PRISM proves that we really didn’t start the fire – the government has been mastering […]
By Michael Fauscette on March 4, 2013
There continues to be a lot of discussion of the trend that’s sometimes called consumerization of IT. I wrote about it here, and to summarize that post, I think the trend is really about two things, changing expectations and the source of tech innovation. That’s may be an oversimplification, but I think it at least […]
By Michael Fauscette on January 30, 2013
Has social for business run its course and now we should just move on, because there’s “nothing to see here”? Have businesses given it a good go and, finding no value, are they abandoning their efforts?
Posted in Featured Posts, Trends & Concepts | Tagged collaboration, Consumerization, CX, Decision making, ESN, expectations, experience, Facebook, internet, mobile, socbiz, Social, social business, Social Media, work | 2 Responses