CRM Idol 2014 Begins: CRM to Customer Engagement
Customer engagement is the prevailing theme for probably the next decade. CRM Idol 2014, the contest for emerging tech companies, should reflect that theme big time this year.
CRM Idol 2013 Voting Starts…NOW!
Okay, patrons of the arts and sciences. We are down to the final week of CRM Idol 2013 and this is arguably the most exciting of them all. This is where you, the people, get to vote on who you like as the sole winner this year and this is the time where the videos […]
CRM Idol 2013: The Five finalists are here
CRM Idol 2013 is heading into the home stretch now. The five finalists, after a long and often difficult process on an uncertain but exciting journey, have been chosen and their job, which they have to accept, is to get a video done, up and voted on by…
CRM Idol 2013 Starts Today
In this third year of its existence, CRM Idol has become one of the ways that emerging technology companies in the customer-facing space, (CRM, social, marketing, sales, customer service, etc) get visibility and build a name for themselves. Each year, …
I Already Voted — Did You?
All year, it seems like, we’ve been running CRM Idol, the contest started by Paul Greenberg to identify hot emerging companies in the greater CRM space. We are now down to voting for finalists and this is where you finally get the chance to make your ideas known. Time to vote. This year’s crop of […]
Cloudforce New York
So, just about a month after Dreamforce, Salesforce.com is coming to New York for one of its regional Cloudforce conferences. The event will be at the Javitz Center in Manhattan on October 19. Salesforce is expecting six thousand attendees. The focus of the event is supposed to be on the newly re-announced Marketing Cloud — […]
CRM reaches the heart of small business — metaphorically, of course
For years, we have been talking about the value of CRM for small business. Yet, we the pundits of whatever, always have been publicly puzzled by what we thought was the slowness of small businesses to adopt CRM. How dare they buck the trend that we were declaring! Admittedly, what we were talking about was […]
CRM Idol 2012: Let the Games Begin!
Each year, as many of you all know, we run CRM Idol. This is year 2 so we are still babes in the woods and learning but because we have an amazing braintrust in Brent Leary, Esteban Kolsky, Denis Pombriant, Jesus Hoyos, Laurence Buchanan, Mark Tamis and Silvana Buljan, (and me) we just make improvements […]
CRM Idol 2012: Last Two Days To Take Your Shot
I’m not sure why I’m writing this because any small company in the CRM world or social tools world or anything that is customer facing world that hasn’t heard of CRM Idol or taken advantage of it by applying really shouldn’t be getting the benefit of the doubt. I’m not trying to be harsh, lord […]
CRM Idol 2012: The Candidacy Period Midway
For many years, influencers/analysts have heard the a clarion cry from small CRM companies: You guys only cover the big companies and never give us coverage You guys don’t respond to us You never review us We have no idea how to go about getting involved and could you guys give us some advice on […]
